Benjamin Friedl
East Troy,WI
Summary
I'm an adaptive quick learner when it comes to the given task at hand and is always up to learn new skills as well as developing strong intrinsic motivation to do it and do it right. Have worked in multiple fields in my professional career from customer service, Inventory management, manual labor, food and beverage service, and organizational work settings. Over my employment experiences in different types of jobs and have always done my best to optimize my skills any setting to be as efficient and effective as possible.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lab Assistant
University of Wisconsin - Whitewater
Whitewater, WI
10.2022 - Current
- Prepared laboratory equipment and instrumentation required for research.
- Organized files and documents for research-taking purposes
- Presented Research to Peers and Professionals
- Ran Experiments with Participants
- Participated in team collaboration initiatives to plan for a productive lab space
Resolution Specialist
Milwaukee Tool
Brookfield, WI
04.2022 - Current
- Readied settlement paperwork for signature.
- Delivered conclusions on mediation cases.
- Authored settlement agreement documents containing resolutions and obtained signatures from both parties to finalize agreements.
- Resolved Claims for Customers by creating and debiting accounts accordingly
- Communicated between multiple parties to resolve issues for a proper conclusion
General Shop Assistant
Lynch Truck Center
Waterford , WI
10.2021 - 04.2022
- Maintained ideal stock levels of work supplies for shop needs.
- Engaged with customers on a daily basis
- Filled Stock
- Pulled Parts for Service Jobs as well as parts bought from the store.
- Inventory Management
- Organized parts for shipping and receiving
Parks Maintenance Worker
Waukesha County Parks And Land Use
Mukwanago, WI
05.2019 - 09.2022
- Assisted with various construction and landscape projects
- Maintained the parks grounds
- Worked in the toll both collecting park entrance fees.
- Sold Seasonal Passes to the park system
- Various Construction work
- Applied fertilizers, pesticides and chemicals to lawns to prepare for landscaping.
- Cleaned and removed litter from parks, parking lot and other areas throughout the park
- Operated pickup truck with attached trailer to transport equipment and materials to jobs outside of the parks grounds.
- Maintained and cleaned park restrooms, pavilions and other facilities.
- Planted trees, shrubs, bushes, and flowers.
- Pruned and trimmed trees and hedges.
- Operated Chainsaws.
- Mixed and applied fertilizers, herbicides, or insecticides to promote growth of plants or take out invasive species.
- Performed labor tasks for large-scale landscaping projects.
- Prepared and applied wood mulch mixture to planted tree and shrub areas as well as trails.
- Cut grass with riding lawn mowers, push power lawn mowers and string trimmers.
- Performed Maintenance on various mechanically operated machines
- Cut down trees
- Cut firewood with chainsaw and hydraulically operated wood splitter
Men's Ultimate Frisbee Team
University Of Wisconsin Colleges
Whitewater, WI
09.2022 - Current
- Member of the University of Wisconsin-Whitewater Men's Ultimate Frisbee Team
- Safety Manager
Server
J. Lauber's Ice Cream Parlor
East Troy, WI
06.2019 - 08.2020
- Greeted customers, answered questions, and recommended specials to increase profits.
- Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
- Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked server areas with supplies before, during and after shifts.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Prepared Numerous amounts of Ice Cream dishes, shakes, and other ice cream related treats.
- Developed Cash handling skills by running the register
Education
Bachelor of Science - Psychology
University of Wisconsin - Whitewater
Whitewater, WI12-2024
High School Diploma -
East Troy High School
East Troy, WI06-2021
Skills
- POS Systems
- Adaptability
- Psychology Lab Experience
- Psychology Research Experience
- Problem-Solving
- Payment Processing
- Microsoft Office Certified
- Communication skills
- Customer Service Skills
- Ability to operate various equipment and vehicles
- Time management
- Work ethic
- Writing skills
- Research skills
- Organizational Skills
- Active Listening
- Computer Skills
- Chemical Application
Certification
- Microsoft Office Specialist: Associate (Microsoft 365 Apps and Office 2019)
- Microsoft Excel (Microsoft 365 Apps and Office 2019)
- Microsoft Powerpoint (Microsoft 365 Apps and Office 2019)
- Microsoft Word (Microsoft 365 Apps and Office 2019)
Timeline
Lab Assistant
University of Wisconsin - Whitewater
10.2022 - Current
Men's Ultimate Frisbee Team
University Of Wisconsin Colleges
09.2022 - Current
Resolution Specialist
Milwaukee Tool
04.2022 - Current
General Shop Assistant
Lynch Truck Center
10.2021 - 04.2022
Server
J. Lauber's Ice Cream Parlor
06.2019 - 08.2020
Parks Maintenance Worker
Waukesha County Parks And Land Use
05.2019 - 09.2022
Bachelor of Science - Psychology
University of Wisconsin - Whitewater
High School Diploma -
East Troy High School
- Microsoft Office Specialist: Associate (Microsoft 365 Apps and Office 2019)
- Microsoft Excel (Microsoft 365 Apps and Office 2019)
- Microsoft Powerpoint (Microsoft 365 Apps and Office 2019)
- Microsoft Word (Microsoft 365 Apps and Office 2019)
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