Benjamin Futch
Santee,CA
Overview
16
16
years of professional experience
Work History
Master At Arms
US Navy
03.2012 - 02.2024
- Supervised team of 40 Law Enforcement and Anti-Terrorism personnel during shift.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Responded swiftly to incidents and effectively resolved security issues.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Kept team compliant with all protocols and appearance standards.
Sales Associate
LA Fitness
04.2011 - 03.2012
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
Sales Associate
No Fear
08.2008 - 03.2011
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Education
No Degree - General Studies
American Military University
Charlestown, United StatesHigh School Diploma -
Allendale Fairfax High School
Fairfax, SC05.2008
Skills
- Physical Fitness
- Vehicle Operation
- Public Speaking
- Adaptability and Flexibility
- Professionalism
- Social Skills
Timeline
Master At Arms
US Navy
03.2012 - 02.2024
Sales Associate
LA Fitness
04.2011 - 03.2012
Sales Associate
No Fear
08.2008 - 03.2011
No Degree - General Studies
American Military University
High School Diploma -
Allendale Fairfax High School