Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Benjamin Goff

Winter Haven,FL

Summary

Skilled Maintenance Technician with a proven track record at Life Care Center, enhancing equipment reliability and streamlining service processes. Demonstrated expertise in mechanical troubleshooting and preventive maintenance, coupled with exceptional communication skills, significantly boosted customer satisfaction. Achieved notable efficiency improvements and positive feedback through dedicated problem-solving and customer service excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Maintenance Technician

Life Care Center
04.2024 - Current
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.

Lawn Care Technician

C. Jones Lawn & Tree
09.2022 - 03.2024
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Able to drive Bucket Truck and other heavy equipment vehicles.

RV Technician

Stewart's Mobile Village
09.2021 - 09.2022
  • Installed newly purchased equipment in recreational vehicles.
  • Increased workshop efficiency by streamlining processes and implementing best practices in RV servicing.
  • Maintained strong knowledge and understanding of applicable government regulations and company operating procedures.
  • Contributed to positive online reviews by delivering exceptional customer service both in-person and via phone/email correspondence.
  • Knowledge of tool usage.

Education

GED -

Department of Education - State of Florida
Daytona Beach, FL
11-2020

Skills

  • Preventive Maintenance
  • Building maintenance
  • Mechanical troubleshooting
  • Troubleshooting skills

Certification

Certified Logistics Technician

Microsoft Office Specialist

  • Word
  • PowerPoint

Timeline

Maintenance Technician

Life Care Center
04.2024 - Current

Lawn Care Technician

C. Jones Lawn & Tree
09.2022 - 03.2024

RV Technician

Stewart's Mobile Village
09.2021 - 09.2022

GED -

Department of Education - State of Florida

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