Benjamin Griffith Fair
Daniel Island,USA
Summary
Dynamic sales and operations leader with over 18 years of experience in enhancing client relationships, spearheading high-performing teams, and optimizing operational efficiency within the environmental services, construction materials, and waste management sectors. Demonstrated expertise in B2B sales, territory expansion, contract management, and customer retention consistently results in exceeding sales targets and driving profitability. A track record of delivering exceptional service in fast-paced, customer-centric environments underscores a commitment to excellence and strategic growth. Recognized for fostering collaboration and innovation that leads to sustainable business success.
Overview
1
1
Certification
25
25
years of professional experience
Work History
Regional Account Manager / Sales East
Mahoney Environmental (Neste Global)
Charleston, SC
01.2019 - Current
- Lead sales and account management efforts across South Carolina, Georgia, and Florida for used cooking oil collection and grease trap services.
- Successfully onboarded and retained 164 Bojangles and Wendy’s locations across multiple states, generating consistent monthly collections exceeding 275,000 pounds of oil.
- Exceeded performance expectations during the pandemic by achieving more than 1.7 million pounds of used cooking oil collections.
- Train and mentor new Regional Account Managers, supporting team development and long-term business growth.
- Recognized multiple times as Regional Account Manager of the Month (March 2021, February 2022, March 2022, February 2023, November 2023, February 2024, and July 2024).
- Awarded First Quarter Regional Account Manager honors in both 2022 and 2024 for outstanding sales performance.
- Partner with dispatch and operations teams to optimize collection routes and ensure timely customer service.
- Leading provider of used cooking oil and grease trap services across North America and Europe.
Plant Operations Manager / Sales Representative
Thomas Concrete, Inc.
Charleston, SC
01.2015 - 01.2019
- Managed a $25 million operation overseeing production, inventory, staffing, quality control, and environmental compliance.
- Increased annual profits from $300,000 to $600,000 through operational improvements and process optimization.
- Developed and implemented an incentive-based driver program that increased delivery productivity by 30%; program later adopted across the Coastal Division.
- Led and expanded a team of Concrete Delivery Professionals from 8 to 26 employees to support rapid growth and increased demand.
- Earned the “Most Improved Plant Operations Manager” award in 2018 for excellence in safety and production performance.
- Consistently exceeded production goals, including an 11,000-yard production target at the Summerville Plant.
- Industry leader in ready-mix concrete production and part of the Thomas Concrete Group.
Outside Sales Representative
Waste Management, Inc.
Summerville, SC
01.2013 - 01.2016
- Consistently exceeded sales goals through strong customer service, referral generation, and business development efforts.
- Added an average of 52 new clients annually through direct sales and relationship-building initiatives.
- Secured and managed the largest government contract in the Orangeburg/Dorchester market, resulting in significant revenue growth.
- Built long-term client relationships by resolving issues quickly and ensuring exceptional customer satisfaction.
Route Manager
01.2010 - 01.2013
- Managed 13 drivers and coordinated daily route scheduling to maintain efficient and on-time service delivery.
- Trained drivers on new operational technologies, improving efficiency and reducing paper-based processes.
Bulk Materials / Inventory Manager
Hardaway Concrete Company
Columbia, SC
01.2003 - 01.2010
- Oversaw inventory management and raw material scheduling across multiple plant locations.
- Supervised a team of 14 drivers while promoting a strong culture of safety and customer service.
- Consistently met or exceeded quarterly objectives related to inventory loss reduction and operational performance.
Dispatch Manager
01.2001 - 01.2003
- Supervised dispatch operations, including driver assignments and customer support functions.
- Achieved record-setting delivery performance through effective scheduling and coordination.
Education
Bachelor of Science - Retail Management
University of South Carolina
Columbia, SC01-1992
Skills
- Sales Strategy & Business Development
- Client Relationship Management
- Territory & Account Management
- Team Leadership & Training
- Contract Negotiation & Closing
- Operational Efficiency Improvement
- Customer Service Excellence
- Route & Logistics Coordination
- B2B Sales & Account Retention
Certification
Property & Casualty Insurance License — State of South Carolina
Timeline
Regional Account Manager / Sales East
Mahoney Environmental (Neste Global)
01.2019 - Current
Plant Operations Manager / Sales Representative
Thomas Concrete, Inc.
01.2015 - 01.2019
Outside Sales Representative
Waste Management, Inc.
01.2013 - 01.2016
Route Manager
01.2010 - 01.2013
Bulk Materials / Inventory Manager
Hardaway Concrete Company
01.2003 - 01.2010
Dispatch Manager
01.2001 - 01.2003
Bachelor of Science - Retail Management
University of South Carolina