Benjamin Grimm
Independence,MO
Summary
Detail-oriented professional with expertise in training, customer service, and inventory management. Proven ability to enhance customer satisfaction through effective problem-solving and operational management.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Taco Bell
Excelsior Springs, Missouri
02.2024 - 11.2025
- Trained new staff on food preparation and customer service standards.
- Managed inventory levels and ordered supplies as needed for operations.
- Ensured cleanliness and organization of the dining area and kitchen.
- Handled customer complaints and resolved issues promptly to maintain satisfaction.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Completed opening and closing duties to facilitate business operations.
Cook
Casey's
Independence, Missouri
06.2023 - 01.2024
- Prepared meals following standardized recipes and safety guidelines.
- Maintained cleanliness of kitchen equipment and work areas.
- Collaborated with team members to ensure timely meal service.
- Operated kitchen appliances safely and efficiently during service times.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Burger King Crew Member
Burger King
Independence, Missouri
01.2021 - 05.2023
- Supported training of new kitchen staff on procedures and practices.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Followed established procedures and requirements for safe food handling, storage and service.
- Used standardized recipes and other instructions to prepare food.
- Resolved customer complaints regarding food quality or services provided.
Cashier
Dollar General
Independence, Missouri
01.2020 - 12.2020
- Processed customer transactions accurately and efficiently at a retail location.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and debit transactions following company policies.
- Managed inventory restocking to ensure product availability on shelves.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Skills
- Training new staff
- Customer service
- Inventory management
- Food safety standards
- Time management
- Cost control
Timeline
Shift Supervisor
Taco Bell
02.2024 - 11.2025
Cook
Casey's
06.2023 - 01.2024
Burger King Crew Member
Burger King
01.2021 - 05.2023
Cashier
Dollar General
01.2020 - 12.2020