Benjamin Harner
Washington,IN
Summary
Punctual and honest worker with solid background in fast paced environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily tasks while pursuing opportunities to help team improve service.
Overview
13
13
years of professional experience
Work History
Counter Server
Reid's Food And Stuff
Washington, IN
06.2018 - 02.2022
- Helped customers choose items based on menu options, dietary needs and preferences.
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Managed multiple tasks in high-volume environment.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Addressed guest complaints and resolved issues to promote satisfaction.
Assistant Kitchen Manager
O'sheas Restaurant
Jeffersonville, IN
06.2016 - 05.2018
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Office Assistant
Harner Trucking
Washington, IN
04.2014 - 05.2016
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Verified accuracy of business records by consistently updating customer information.
- Streamlined processing procedures for various financial and employee documents to improve traceability.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Handled client correspondence and tracked records to foster office efficiency.
Server
Reid's Deli
Washington, IN
03.2009 - 05.2014
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
Education
No Degree - Business Administration And Management
Vincennes University
Vincennes, INHigh School Diploma -
Washington High School
Washington Indiana05.2003
Skills
- Flexible and Adaptable
- Team Leadership
- Decision Making
- Cleaning and Sanitizing
- Relationship Building
- Quality Assurance
- Physical Stamina
- Problem Detection and Resolution
Timeline
Counter Server
Reid's Food And Stuff
06.2018 - 02.2022
Assistant Kitchen Manager
O'sheas Restaurant
06.2016 - 05.2018
Office Assistant
Harner Trucking
04.2014 - 05.2016
Server
Reid's Deli
03.2009 - 05.2014
No Degree - Business Administration And Management
Vincennes University
High School Diploma -
Washington High School
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