Benjamin Harris
Attleboro,MA
Summary
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Overview
6
6
years of professional experience
Work History
Stock Associate and Customer Service Representative
Kohls Department Store
Seekonk, USA
01.2018 - 01.2024
- Processed New Inventory and Prepared for Sales: Managed the daily influx of inventory deliveries by meticulously processing and organizing new stock for display on the sales floor
- Ensured merchandise was presented in an appealing and accessible manner to optimize sales opportunities
- Conducted Inventory Audits: Performed regular audits of inventory levels on the sales floor to maintain accuracy and identify any discrepancies
- Utilized attention to detail and analytical skills to reconcile inventory records, contributing to efficient stock management practices
- Efficient Order Fulfillment: Demonstrated strong organizational skills in fulfilling customer orders both in-store and through drive-up services
- Effectively prioritize orders to meet customer demands promptly, resulting in high satisfaction rates and repeat business
- Exceptional Customer Service: Delivered outstanding customer service by providing product information, assisting with inquiries, and addressing concerns in a professional and courteous manner
- Developed rapport with customers to foster positive relationships and enhance the overall shopping experience
- Streamlined Packing Processes: Optimized packing procedures to expedite order fulfillment while maintaining product integrity
- Implemented efficient packing techniques to minimize errors and ensure accurate order delivery, contributing to enhanced customer satisfaction
Education
High School -
Dighton Rehoboth Regional High School
Dighton, MA01.2019
Bachelor of Arts - Sociology
Bridgewater State University
Bridgewater, MASkills
- Customer Service
- Microsoft Word
- Microsoft Powerpoint
- Problem-solving
- Time management
- Team work
- Active listening
- Decision making
- Truck unloading
- Performance Improvement
- Product displays
- Merchandise Stocking
- Storage Organization
- Heavy Lifting
- Order Receiving
- Price Checking
- Display Assembly
- Product Labeling
- Energetic and Outgoing
- Complex Problem-Solving
- Clear Communication
- Loading and Unloading
- Positive Attitude
- Proper Stacking and Storage
- Product tagging
- Customer Assistance
- Signing and Pricing
- Verbal and Written Communication
- Willing to Learn
- Stocking and replenishing
- Friendly and Personable
- Safe Lifting Procedures
Phone
cell, 508-642-5366
References
References available upon request.
Timeline
Stock Associate and Customer Service Representative
Kohls Department Store
01.2018 - 01.2024
High School -
Dighton Rehoboth Regional High School
Bachelor of Arts - Sociology
Bridgewater State University
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