Benjamin Hays
LaGrange,GA
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
5
5
years of professional experience
Work History
Artist/Sales
- Karma Artistry
- Present
- Karma Artistry is a small graphics business I run online
- I create my own designs to be printed as stickers and sold at booths at in person events
- From first draft to final sale, all graphics are homemade and drawn by hand
- In commission work, this process involves discussing a design with a customer, producing their desired product, upselling when opportunities arrive for additional digital and physical products, and printing and shipping products to customers
- Karma Artistry doubles as an eSports organization, sponsoring Super Smash Bros
- Players in Alabama and Georgia.
Cashier
JRI Hospitality
11.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Retail Attendant
Great Wolf Lodge
05.2019 - 11.2022
- Working as a retail attendant requires several basic tasks be completed: maintaining sales goals, enhancing the guest experience, finding the best solutions to several types of problems, and ensuring that everything is neat and orderly
- As an attendant at Great Wolf Lodge, I broke all sales goals, earning
- Employee of the Month within two months of employment
- I ensured every guest was served with the same smile and efficient service every day with several guests mentioning my name as a highlight of their vacations
- I innovated methods of operation, inventing new and optimal ways of organizing and selling within my space that are used by other employees.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Circulation Clerk
LaGrange College
08.2018 - 05.2022
- During my time as an undergraduate student, I worked as a circulation desk attendant and assistant librarian for my work study
- This position involved cataloguing, checking library materials and out to students and staff, using library software, organization, and general manual labor tasks
- Additionally, I helped organize library events on campus and worked with peers directly with any tasks necessary.
Education
Bachelor of Arts - History
LaGrange College
LaGrange, GA05.2022
Skills
- Writing Skills
- Public Speaking
- Research
- Presentation Skills
- Event Planning
- Fundraising
- Leadership
- Communication Skills
- Adobe Photoshop
- Strategic Planning
- Marketing
- Logistics
- Organizational Skills
- Commission Requests
- Logo Creation
- Strong Analytical Skills
- Public Speaking
- Merchandise Display
- Microsoft Office Suite
- Marketing and Advertising
- HTML and XHTML Familiarity
- Customer Assistance
- Persuasive Selling
- Retail Transactions Processing
- Cash Register Operation
- Computer Literacy
- Online Databases
- Grammatical Skills
- Creative Writing
Additional Information
- Authorized to work in the US for any employer
Timeline
Cashier
JRI Hospitality
11.2022 - 03.2023
Retail Attendant
Great Wolf Lodge
05.2019 - 11.2022
Circulation Clerk
LaGrange College
08.2018 - 05.2022
Artist/Sales
Bachelor of Arts - History
LaGrange College
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