Max Tua Rivas
Chicago,IL
Summary
Dynamic marketing student at Marquette University, eager to explore opportunities in the retail and food industries for summer and beyond. Demonstrates a strong work ethic and commitment to continuous learning, focusing on developing valuable skills and fostering positive relationships with colleagues. Passionate about applying marketing principles in real-world settings while contributing to team success. Prepared to bring enthusiasm and a collaborative spirit to any role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cone Artist
Original Rainbow Cone
Chicago, IL
04.2025 - 08.2025
- Prepared a variety of milkshakes and blended beverages to customer specifications, ensuring consistency, quality, and presentation standards were met.
- Served ice cream in cups and cones with attention to portion control, cleanliness, and customer satisfaction.
- Opened and closed the store independently, including setting up workstations, restocking supplies, cleaning equipment, and reconciling cash drawers.
- Restocked inventory and front-of-house items such as toppings, cones, cups, napkins, and mix-ins to maintain efficient workflow and minimize service delays.
- Maintained a clean and organized work environment, following health and safety guidelines to ensure a positive experience for every guest.
- Assisted with daily operations and team coordination, supporting a fast-paced environment and contributing to smooth shift transitions.
Ambassador
Noodles and Company
Chicago, IL
09.2024 - 03.2025
- Maintained cleanliness and organization in the dining area to create an inviting atmosphere for guests.
- Developed relationships with regular customers to provide personalized service and enhance their dining experience.
- Managed inventory levels for front of house supplies such as menus, napkins, condiments, etc.
- Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all guests.
Summer Intern
Co-Op Partners
Chicago, IL
06.2024 - 09.2024
- Created professional PowerPoint presentations to support company meetings, outreach efforts, and investor pitches.
- Assisted in launching a new cooperative business, contributing to early-stage planning, marketing, and operational setup.
- Engaged with community members, local businesses, and organizations across the city to support fundraising and partnership initiatives.
- Collaborated with a diverse team to develop strategies for sustainable business growth and community impact.
- Gained hands-on experience in entrepreneurship, cooperative business models, and community-based economic development.
Front of House Team Member
Epic Burger
Chicago, IL
06.2023 - 07.2023
- Processed customer transactions efficiently as a Cashier, ensuring accurate payments and providing excellent service.
- Maintained a clean and organized dining area as a Busser, promptly clearing tables and assisting with restaurant upkeep.
- Delivered high-quality service as a Waiter, taking orders, addressing customer inquiries, and ensuring a positive dining experience.
- Crafted a variety of milkshakes, following recipes and maintaining quality standards.
- Managed online orders as an UberEats/DoorDash Coordinator, ensuring timely and accurate fulfillment of delivery requests.
Sandwich Maker
Hannah's Bretzel
Chicago, IL
08.2022 - 10.2022
- Handled customer transactions efficiently as a Cashier, ensuring accuracy and providing friendly service.
- Prepared fresh, high-quality sandwiches as a Sandwich Maker, following food safety guidelines.
- Maintained a clean and organized dining area as a Busser, quickly clearing tables and assisting with restaurant upkeep.
- Provided attentive service as a Waiter, taking orders, delivering food, and ensuring a positive guest experience.
- Assisted with Front of House (FOH) operations, including customer interactions, order management, and maintaining a welcoming environment.
Education
Bachelor of Science - Marketing
Marquette University
Milwaukee, WI05-2026
Undergraduate Studies -
University of Vermont and State Agricultural College
Burlington, VT05-2026
High school diploma - undefined
Lane Technical High School
Chicago, IL06-2025
Skills
- Public speaking
- Basic math
- Guest relations
- Computer literacy
- Stocking
- Food industry
- Food management
- Pet care
- Order fulfillment
- Phone etiquette
- Spanish
- Content marketing strategy
- Customer service
- Sanitation
- Dog handling
- Order entry
- Hospitality
- Baking
- Cashiering
- Restaurant experience
- Dog walking
- Bilingual
- Inventory management
- Microsoft Excel
- Organizational skills
- Animal care
- Communication skills
- Computer skills
- Retail math
- Retail sales
- Cash handling
- Guest services
- Typing
- Writing skills
- English
Certification
- Illinois Seal of Biliteracy : Spanish and Portuguese Present
- Earned through state-approved assessments recognizing advanced proficiency in Spanish and Portuguese. Highlights excellence in multilingual reading, writing, speaking, and listening, as well as cultural understanding and global awareness.
- Illinois Seal of Biliteracy: Spanish & Portuguese Present
- Food Handler Certification
- Food Safety Certification
- Driver's License
Languages
Italian - Intermediate
English - Fluent
Spanish - Fluent
Portuguese - Fluent
Timeline
Cone Artist
Original Rainbow Cone
04.2025 - 08.2025
Ambassador
Noodles and Company
09.2024 - 03.2025
Summer Intern
Co-Op Partners
06.2024 - 09.2024
Front of House Team Member
Epic Burger
06.2023 - 07.2023
Sandwich Maker
Hannah's Bretzel
08.2022 - 10.2022
High school diploma - undefined
Lane Technical High School
Bachelor of Science - Marketing
Marquette University
Undergraduate Studies -
University of Vermont and State Agricultural College
Additional Information
Authorized to work in the US for any employer