Benjamin Helms
Independent Contractor
Lyons,Georgia
Summary
Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.
Overview
12
12
years of professional experience
Work History
Assembly Technician
M&C Assemblies
Vidalia, GA
01.2019 - Current
- Assembled and aligned parts and fixtures using hand and power tools.
- Kept work areas organized, tidy and clean for maximum productivity.
- Inspected all work for quality and compliance with design standards.
- Performed assembly of products according to specifications and instructions.
- Executed regular tests and inspection procedures to assemble products according to specifications.
- Planned employee rules and shift timings.
Flooring Sales Specialist
Lowe's
Vidalia, GA
03.2017 - 01.2020
- Followed up with customers to assess satisfaction, answer questions and resolve concerns.
- Demonstrated features of different floor options and overcame objections with knowledgeable responses.
- Assisted customers with selecting appropriate floor types and styles.
- Maintained in-depth understanding of all available brands and types of flooring available to customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Greeted customers, helped locate merchandise and suggested suitable options.
Delivery Driver
Strickland Distribution
Lyons, GA
05.2011 - 03.2017
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
Education
High School Diploma -
Vidalia Comprehensive High School
Vidalia, GAAssociate of Science - Computer And Information Sciences
Southeastern Technical College
Vidalia, GASkills
- Manpower Coordination
- Following Procedures and Protocols
- Hazardous Chemical Handling
- Safety Awareness
- Product Quality Control
- Attention to Detail
- Network Hardware and Software Maintenance
- Report Generation
- Customer Service
- Data Entry
- Written Communication
- Computer Repair
Additional Information
Beta tested the transition from 100 Mbps to 1000 Mbps for Northland Communications before the sale\transfer of hardware to Vyve. I communicated with the main offices any and all information needed for the tests
Timeline
Assembly Technician
M&C Assemblies
01.2019 - Current
Flooring Sales Specialist
Lowe's
03.2017 - 01.2020
Delivery Driver
Strickland Distribution
05.2011 - 03.2017
High School Diploma -
Vidalia Comprehensive High School
Associate of Science - Computer And Information Sciences
Southeastern Technical College
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