Benjamin Hernandez

1. Performed cyber intelligence training courses

2. Supervised and wrote performance reports for subordinate

• Schedule students and airplanes and make adjustments
  Coordinated master schedule of student and aircraft, correlating between factors such as weather, maintenance or availability.
• Moved and coordinated aircraft movement on the ramp in compliance with safety and operational procedures. (minimize delays, maximize safety)
• Customer service on the phone/ scheduling
  Responded to over daily caller requests with information about assistance and timeframes, including new information.
• Scheduling aircraft mx/scheduling
  Coordinated schedules for optimal coverage of daily workload in conjunction to maintenance needs to maintain fleet operations
• Gave tours to prospective students and visitors and answering questions with respect, friendliness and willingness to help wherever needed.