Benjamin Heroneme
EDMOND
Summary
Innovative HRIS professional focused on optimizing HR technology systems and enhancing data integrity. Delivers efficient process automation throughout the employee lifecycle and drives workflow design and reporting. Translates business needs into scalable HRIS solutions and leads system implementations, providing HR teams with actionable insights to elevate operations.
Overview
11
11
years of professional experience
Work History
Senior HRIS Account Manager
Paycom
11.2025 - Current
- Managed client relationships, ensuring satisfaction and retention through effective communication.
- Payroll - Process multi-state payrolls paired with routine audits and reporting needs.
- Benefits Administration - Assist in benefit setup, coordinate with providers, and support annual open enrollment along with benefits reconciliation.
- Applicant Tracking - Provide best practices for setup and maintenance on ATS workflows that streamline the recruiting process from job posting creation to employee onboarding.
- Time Management - Configure accurate timecard setups by ensuring that shift differentials, allocation pay rates, and accrual balances are tracked accordingly.
- Talent Management - Support HR managers during performance review cycles and maintain documentation to address performance issues.
- Year End Reporting - Ensure that companies have timely and accurate year end reports including W2s, 1099s, ACA, along with necessary state and local tax reporting needs.
Product Manager - Benefits Administration
Paycom
01.2024 - 11.2025
- Collaborated with cross-functional teams to define product requirements and enhance user experience.
- Conducted market research to identify customer needs and inform product development strategies.
- Developed and maintained product backlog, balancing stakeholder demands and technical feasibility with development team.
- Documented clear user stories, acceptance criteria, and functional specs for engineering and design teams.
- Promoted team collaboration through both agile and waterfall methodologies to ensure clear expectations on deliverables.
- Tracked and documented success metrics on projects to ensure desired outcomes are met.
- Orchestrated user acceptance testing that verifies performance, accuracy, and reliability of end product.
- Managed stakeholder expectations effectively throughout the software development lifecycle.
Quality Assurance Supervisor
Paycom
01.2023 - 01.2024
- Conducted interviews as part of department onboarding.
- Enhanced team performance by providing regular training, coaching, feedback, and guidance to Quality Assurance staff.
- Conducted regular audits to identify process inefficiencies, recommending improvements to optimize workflows.
- Communicated department expectations and goals in a way that keeps people aligned and motivated.
- Developed and implemented quality assurance protocols to enhance product reliability and compliance.
- Reviewed the final release of code to ensure that no inefficiencies are released to the live environment.
Senior Quality Assurance Analyst
Paycom
12.2020 - 01.2023
- Developed and executed comprehensive test plans to ensure software quality and functionality.
- Identified, documented, and tracked defects using Jira, enhancing issue resolution efficiency.
- Constructed a test repository that provides well-written documentation for test cases.
- Facilitated regression testing cycles to validate software updates and ensure compatibility across platforms.
- Built automated test scripts to handle repetitive software testing work.
- Provided coaching for new QA analysts, reinforcing a culture of continuous improvement and knowledge sharing within the team.
Senior HRIS Account Manager
Paycom
08.2015 - 12.2020
- Managed client relationships, ensuring satisfaction and retention through effective communication.
- Payroll - Process multi-state payrolls paired with routine audits and reporting needs.
- Benefits Administration - Assist in benefit setup, coordinate with providers, and support annual open enrollment along with benefits reconciliation.
- Talent Acquisition - Provide best practices for setup and maintenance on ATS workflows that streamline the recruiting process from job posting and creation to employee onboarding.
- Time Management - Configure accurate timecard setups by ensuring that shift differentials, allocation pay rates, and accrual balances are tracked accordingly.
- Talent Management - Support HR managers during performance review cycles and maintain documentation to address performance issues.
- Year End Reporting - Ensure that companies have timely and accurate year end reports including W2s, 1099s, ACA, along with necessary state and local tax reporting needs.
Education
BBA - Human Resources Management
University of Central Oklahoma
Edmond, OK2015
Skills
- HRIS proficiency
- Payroll
- Benefits management
- Stakeholder management
- Project management
- Leadership
- Critical thinking and data analysis
- Teamwork and collaboration
Timeline
Senior HRIS Account Manager
Paycom
11.2025 - Current
Product Manager - Benefits Administration
Paycom
01.2024 - 11.2025
Quality Assurance Supervisor
Paycom
01.2023 - 01.2024
Senior Quality Assurance Analyst
Paycom
12.2020 - 01.2023
Senior HRIS Account Manager
Paycom
08.2015 - 12.2020
BBA - Human Resources Management
University of Central Oklahoma