Benjamin Huynh

Key Responsibilities:

• Processed customer transactions and managed point-of-sale operations while maintaining accurate cash-handling procedures.
• Served as the primary liaison between customers and kitchen staff, ensuring clear communication of orders and special requests.
• Facilitated order management and delivery to maximize customer satisfaction and minimize wait times.
• Assisted with food preparation and plating during peak service periods to support kitchen operations.
• Demonstrated leadership capabilities by assuming additional responsibilities across multiple departments, as needed.
• I stepped into a supervisory role during staff shortages, coordinating team efforts to maintain service quality.
• Contributed to restaurant operations beyond traditional cashier duties, including inventory support and customer service excellence.

Contributed to AWS's global infrastructure operations by processing and decommissioning legacy data center equipment through secure liquidation procedures. Handled large-scale enterprise hardware removal while ensuring strict adherence to Standard Operating Procedures (SOPs) for customer data protection.

Key Responsibilities:

• Processed legacy data center hardware through secure liquidation workflows, ensuring equipment accountability throughout the decommissioning lifecycle, including the decommissioning of enterprise equipment such as servers, storage systems, and networking gear.
• Executed hard drive removal and secure destruction protocols to protect customer data integrity, and handled the unpacking, repacking of fragile electronics, and relocation of large enterprise equipment within data center facilities.
• Conducted basic networking equipment removal, installation, and configuration clearing procedures, sanitized, and properly managed large volumes of customer media according to security protocols.
• Collaborated cross-functionally with multiple teams to drive technical issue resolution, maintain service level agreements, and implement proactive issue detection and reporting to maintain operational excellence.
• Worked with various PC components, including HDD/SSD/Flash storage, RAM, CPU, motherboards, and I/O.

• Arranging bookshelves by Dewey decimal system
• Insured cleanliness and organized of environment
• Moved and lifted several pounds of books to designated areas