Assistant Manager
Timberland
Rehoboth Beach, United States
06.2010 - Current
- Addressed customer inquiries and resolved complaints.
- Design and implemented customer satisfaction metrics.
- Stocked and restocked inventory when shipments were received.
- Reorganized the sales floor to meet company demands.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Wrote order supply requests to replenish merchandise.
- Completed 60 hours of community service and am on a succession plan to become sales manager.