Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Education and Training
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Benjamin Jacob

Benjamin Jacob

Orem

Summary

Dynamic and customer-focused Sales Associate with over 4 years of experience in retail environments, consistently delivering exceptional service and fostering positive customer relationships. Strong problem-solving abilities and a commitment to continuous learning, complemented by excellent communication skills that enhance team collaboration. Eager to contribute to team success and drive positive results while embracing new challenges that align with organizational objectives. Dedicated to advancing business goals with enthusiasm and a proactive approach.

Overview

3
3
years of professional experience

Work History

Costco Employee

Costco Wholesale
03.2024 - Current

Cashier/Cashier Assistant

  • Maintained a clean, organized and inviting store environment.
  • Processed member transactions efficiently at front end, ensuring smooth customer experiences.

Meat Wrapper

  • Maintained cleanliness and organization of work area to comply with safety standards.
  • Operated slicing and packaging equipment to ensure efficient meat processing.

Major Sales Assistant

  • Streamlined sales processes to improve efficiency and accuracy in order fulfillment
  • Developed a loyal customer base by providing exceptional service, tailored product recommendations, and personalized followups.

Assistant Manager

Eddie Bauer
06.2023 - 03.2024
  • Maintained up-to-date knowledge of company products and services.
  • Trained on cash registers and opening and closing processes of the store.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Customer Service representative

Blue Raven Solar
08.2022 - 04.2023
  • Answered calls from employees and customers
  • Learned to problem solve in difficult situations.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Education

Associates Degree -

Utah Valley University
Orem, UT
12.2023

Certificate - Chinese Language And Culture

UVU
Orem, UT
01-2026

High School Diploma -

Westlake High School
Saratoga Springs
05.2020

Skills

  • Customer Service
  • Leadership
  • Friendly, positive attitude
  • Flexible and adaptable
  • Computer skills
  • Teamwork and collaboration

Affiliations

  • Sports
  • Weightlifting
  • Family
  • Friends

Languages

Chinese (Mandarin)
Limited

Timeline

Costco Employee

Costco Wholesale
03.2024 - Current

Assistant Manager

Eddie Bauer
06.2023 - 03.2024

Customer Service representative

Blue Raven Solar
08.2022 - 04.2023

High School Diploma -

Westlake High School

Associates Degree -

Utah Valley University

Certificate - Chinese Language And Culture

UVU

Education and Training

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