Overview
Work History
Education
Skills
References
Timeline
Generic

Benjamin Jacobs

Mount Pleasant,SC

Overview

5
5
years of professional experience

Work History

Golf Course Attendant

Windsor at Walhalla
08.2024 - Current
  • Ensured availability of clean golf carts for guests by performing regular cleaning routines.
  • Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
  • Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
  • Greeted golf course guests and shared information on course conditions, rules and gameplay.

Shift Manager

Your Pie
06.2024 - 08.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

SHIFT MANAGER

Subway
08.2019 - 07.2022
  • Trained and mentored new team members
  • Addressed customer complaints and resolved conflicts
  • Assisted customers with product selection, providing exceptional service experience
  • Maintained knowledge of store products and services to make recommendations to customers.

Education

Financial Management -

Clemson University
Clemson, SC
09.2022 -

High School Diploma -

Oceanside Collegiate Academy
Mount Pleasant, SC
05.2022

Skills

  • Accurate Money Handling
  • Opening and Closing Procedures
  • Verbal and Written Communication
  • Directing Team Members
  • Customer Experience Management

References

References available upon request.

Timeline

Golf Course Attendant

Windsor at Walhalla
08.2024 - Current

Shift Manager

Your Pie
06.2024 - 08.2024

Financial Management -

Clemson University
09.2022 -

SHIFT MANAGER

Subway
08.2019 - 07.2022

High School Diploma -

Oceanside Collegiate Academy

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Benjamin Jacobs