Benjamin Jacobs
Mount Pleasant,SC
Overview
5
5
years of professional experience
Work History
Golf Course Attendant
Windsor at Walhalla
08.2024 - Current
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Transportation duties for guest''s golf bags to carts while maintaining positive interactions with clients.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
Shift Manager
Your Pie
06.2024 - 08.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
SHIFT MANAGER
Subway
08.2019 - 07.2022
- Trained and mentored new team members
- Addressed customer complaints and resolved conflicts
- Assisted customers with product selection, providing exceptional service experience
- Maintained knowledge of store products and services to make recommendations to customers.
Education
Financial Management -
Clemson University
Clemson, SC 09.2022 -
High School Diploma -
Oceanside Collegiate Academy
Mount Pleasant, SC05.2022
Skills
- Accurate Money Handling
- Opening and Closing Procedures
- Verbal and Written Communication
- Directing Team Members
- Customer Experience Management
References
References available upon request.
Timeline
Golf Course Attendant
Windsor at Walhalla
08.2024 - Current
Shift Manager
Your Pie
06.2024 - 08.2024
Financial Management -
Clemson University
09.2022 -
SHIFT MANAGER
Subway
08.2019 - 07.2022
High School Diploma -
Oceanside Collegiate Academy