Benjamin John Hofman
Blissfield
Summary
As an experienced Automobile Claims Adjuster and a United States Marine Corps veteran, I understand the ethics of hard work, the value of loyalty, and the necessity of working as part of a team for a common goal. Goals for my next career involve all of these currently retained attributes, with emphasis to expand helping individuals, and making an impact in my community. I thoroughly enjoy helping individuals, giving back, and working to improve the lives of those around me. I am seeking a position where I can create a community, and state, in which I am proud to serve.
Overview
22
22
years of professional experience
Work History
Claims Adjuster
Root Insurance
Columbus
01.2025 - Current
- Evaluated insurance claims for accuracy and compliance with policy guidelines.
- Collaborated with clients to gather necessary documentation for claim processing.
- Investigated claims by reviewing records and conducting interviews with involved parties.
- Communicated claim decisions clearly to clients and provided explanations as needed.
Branch Claims Representative
Auto-Owners Insurance Company
Fort Myers
08.2013 - 08.2023
- Insurance policy review and interpretation of coverages on the date of loss.
- Initial contact with client or claimant.
- General claims handling and customer service.
- Automobile liability adjuster.
- Property damage adjuster.
- Vehicle theft and total loss.
- Vehicle fire claims and investigation.
- Subrogation specialist.
- Claim payment processing.
- Contacting repair shops and rental car companies for our client/claimant involved.
- Personal injury claims handling (both bodily injury and UM/UIM claims).
- For the past 10 years, I have managed both pre-suit injury claims and claims in litigation.
- I have extensive experience with negotiating and settling bodily injury claims as well as UM/UIM claims.
Corporal (E-4)
United States Marine Corps
08.2003 - 08.2007
- Honorably discharged as a Corporal (E-4) non-commissioned officer.
- Military Occupational Specialty (MOS) - 0311 (rifleman) and 0331 (machine gunner).
- I served two combat deployments in Iraq in 2004 and 2005, with Third Battalion First Marine Division, India Company.
Education
Bachelor’s degree - Fire Science
Lake Superior State University
Sault Ste. Marie, MichiganAssociates -
Grand Rapids Community College
Grand Rapids, MichiganHigh school graduate -
Holland Christian High School
Skills
- Explanation of policies, and benefits
- Attention to detail, with pragmatic time management
- Aim to exceed customer expectations
- Computer proficiency
- Positive, and professional, attitude
- Financial disbursement, and payment management
Military Commendations
- Combat Action Ribbon
- Iraqi Campaign Medal
- Sea Service Deployment Ribbon with one gold star
- Global War on Terrorism Medal
- National Defense Ribbon
- Marine Corps Good Conduct Medal
References
● Alexander Hawkins: Former co-worker at Auto-Owners Insurance Company.
(224) 627-7641.
Ahawk102@yahoo.com.
● Major James Gaffney, USA, Retired: Personal reference.
(978) 764-9254.
Gaffneyj2027@gmail.com.
● Monica Schmucker, Esq. Tort & Litigation Attorney: Former professional colleague
(574)261-5375.
Monica@snllegal.com
Timeline
Claims Adjuster
Root Insurance
01.2025 - Current
Branch Claims Representative
Auto-Owners Insurance Company
08.2013 - 08.2023
Corporal (E-4)
United States Marine Corps
08.2003 - 08.2007
Bachelor’s degree - Fire Science
Lake Superior State University
Associates -
Grand Rapids Community College
High school graduate -
Holland Christian High School