Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Benjamin Johnson

North Kingstown,RI

Summary

Results-driven and highly motivated professional seeking to leverage a strong work ethic, adaptability, and business acumen to enhance organizational performance. Proven ability to excel in both independent and team-oriented environments. Committed to driving efficiency and growth to meet company objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Head Bartender

Quidnessett Country Club
North Kingstown, RI
09.2018 - Current
  • Created and executed sales plans, adapting strategies to capitalize on seasonal trends and maximize revenue
  • Developed and implemented upselling strategies, resulting in a 20% increase in average transaction value
  • Demonstrated expertise in managing bar operations, including inventory control and cost management.
  • Displayed proficiency in POS systems to streamline transactions and enhance the overall customer experience
  • Implemented personalized customer service initiatives, leading to increased customer satisfaction and a positive impact on sales
  • Led and trained a team of bartenders to enhance their sales skills and product knowledge
  • Participated in industry events and networking opportunities to establish connections and drive business growth

Delivery Driver

Alpha Distributors
Warwick, RI
08.2017 - 09.2018
  • Demonstrated reliability and punctuality to exceed delivery deadlines and deliver goods on time to customers
  • Managed invoices, receipts, and delivery confirmations to foster smooth coordination with logistics team
  • Addressed customer complaints and implemented resolutions to promote repeat business
  • Trained new employees regarding order verification, transaction handling and vehicle operation
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

Education

Bachelor of Science - Business Administration

University of Rhode Island
Kingston, RI
05.2022

Skills

  • Hospitality Management
  • High-Volume Environments
  • Suggestive Selling
  • Billing and Payment Processing
  • Cost Control
  • Taking Inventory
  • Regulations Compliance
  • Accommodating Diverse Clientele
  • Menu Development
  • Retaining Information
  • Production Preparation
  • POS Inventory System Operation
  • Teamwork and Professionalism

Certification

  • Proficient in Microsoft Word, PowerPoint, Excel
  • ServSafe Certified

Timeline

Head Bartender

Quidnessett Country Club
09.2018 - Current

Delivery Driver

Alpha Distributors
08.2017 - 09.2018

Bachelor of Science - Business Administration

University of Rhode Island

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Benjamin Johnson