Benjamin Jones
Bloomfield,KY
Summary
Experience Education Honest and reliable Assistant manager with 10 years of experience in Management with CSL Plasma. Excellent with time management to get the most accomplished without sacrificing accuracy or quality. Experienced team leader with proven customer service skills. Detail-oriented and results-driven. Seeking a position as Center Manager. Have worked in leadership positions since 1993. o Marketing skills o Problem solving Outstanding people skills Trustworthy Customer Service Strong communication abilities Excellent communication abilities
Overview
27
27
years of professional experience
Work History
Assistant Manager
CSL Plasma
Lexington, KY
04.2008 - Current
- Addressed customer service concerns, resolving issues and ensuring exceptional experiences
- Ensured 50+ employees complied with company policies and procedures
- Partnered with manager to create initiatives designed to motivate staff, increasing overall productivity
- Instruct employees in appropriately handling different types of situations
- Design and implement new ideas for customer service and employee satisfaction
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Press Operator
RR Donnelley
Danville, KY
07.2002 - 02.2008
- Perform routine maintenance of machinery and administrative duties
- Trained and onboarded new employees
- Monitor procedures and standards to produce and maintain high quality products
- Coordinated and maintained production processes and procedures
- Ensured press was operating and meeting production needs.
United States Marine Corps
08.1993 - 06.2001
- Responsible for a platoon of over 40 marines
- Responsible for operation and upkeep of the Motor pool and equipment within
- Monitored and maintained physical fitness of my platoon and ensured combat readiness at all times
- Associate: Radiology
Education
Limited Medical Radiology - Radiology
Spencerian College - Louisville
Louisville, KY05.2010
High School Diploma -
Boyle County High School
Danville, KY05.1993
Skills
- Recruiting and interviewing
- Employee performance evaluations
- Staff Management
- Staff supervision
- Employee scheduling
- Training
- Operations management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford
Timeline
Assistant Manager
CSL Plasma
04.2008 - Current
Press Operator
RR Donnelley
07.2002 - 02.2008
United States Marine Corps
08.1993 - 06.2001
Limited Medical Radiology - Radiology
Spencerian College - Louisville
High School Diploma -
Boyle County High School
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