Benjamin Kaplan
Austin,Texas
Summary
Demonstrated resilience and adaptability in various academic and extracurricular activities. Strong interpersonal skills, thriving in team environments and collaborating effectively with others. Dependable with excellent time management, consistently planning and adhering to schedules. Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Brookdale Assisted Living
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Leadership Experience
James Bowie High School Bee Club
09.2024 - 05.2025
- Helped organize and attend meetings one every other week. Additionally assisted in the production and selling honey in order to fundraise school operations and help keep the bees safe.
- Gained valuable leadership experience by serving as a teaching assistant or project leader within group assignments or lab sessions.
- Demonstrated consulting-based leadership experience on specialized projects and displayed overall knowledge of information systems.
Cashier
Crumbl Cookies
06.2021 - 11.2021
- Handled an average of 80 orders per shift, efficiently processing payments and ensuring quick customer service. Consistently maintained an error-free cash drawer with daily reconciliations each shift of up to $450 in revenue.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Education -
James Bowie High School
01.2025
Bachelor of Science - Biochemistry, Cell, Molecular Biology
Drake University
Des Moines, IA05-2029
Skills
- Graphic Design
- Creative Problem Solving
- Proficient in Spanish (4 years education)
- Basic Coding/HTML Knowledge
- Data Analysis with Excel
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Cleanliness standards
- High volume dining
Language
English 93%
Spanish 50%
Timeline
Leadership Experience
James Bowie High School Bee Club
09.2024 - 05.2025
Server
Brookdale Assisted Living
06.2023 - Current
Cashier
Crumbl Cookies
06.2021 - 11.2021
High School Education -
James Bowie High School
Bachelor of Science - Biochemistry, Cell, Molecular Biology
Drake University
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