Benjamin Ketterer
Strongsville,OH
Summary
Outgoing and driven worker experienced in a variety of social environments involving communication and customer service. Pursues opportunities to enrich learning and develop new skills. Knowledgeable in multiple content areas, with a variety of in-school experiences.
Overview
5
5
years of professional experience
Work History
Barista
Cafe Ah-Roma
09.2023 - Current
- Maintained regular and consistent attendance and punctuality.
- Interacted politely and sparked conversation with a variety of customers, including other students, faculty members at CSU, touring students and parents, and many local customers.
- Maintained relationships with coworkers and cultivated a fun and inviting work environment.
- Operated espresso machines and commercial coffee brewers to create beverages, as well as made a variety of sandwiches
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Team Member
Bibibop Asian Grill
01.2020 - 07.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained a consistent attendance
- Interacted politely and sparked conversation with customers, those familiar and unfamiliar
- Worked different stations to provide optimal coverage and meet production goals.
Curbside Shopper
Giant Eagle Market District
09.2021 - 01.2024
- Helped customers locate products and checked store systems for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Education
Bachelor of Arts - Secondary Education, English
Cleveland State University
Cleveland05-2026
High School Diploma -
Strongsville High School
Strongsville05-2022
Skills
- Driven
- Approachable
- Experienced
- Responsible
- Polite
- Charismatic
- Time Management
- Problem-solving
- Team collaboration
Accomplishments
- Completed three semesters of field observation at MC^2 Stem, Milkovich Middle School, and North Olmsted High School while maintaining a relationships with students, mentor teachers, and placement partners
Timeline
Barista
Cafe Ah-Roma
09.2023 - Current
Curbside Shopper
Giant Eagle Market District
09.2021 - 01.2024
Team Member
Bibibop Asian Grill
01.2020 - 07.2024
Bachelor of Arts - Secondary Education, English
Cleveland State University
High School Diploma -
Strongsville High School
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