Jared Armour
Veradale,WA
Summary
Professional banking expert with strong analytical skills and deep understanding of financial services, risk management, and customer relations. Adept at team collaboration and consistently achieving high-impact results. Reliable and adaptable to changing needs, with expertise in financial analysis and regulatory compliance. Recognized for strong communication abilities and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Barista
Wake-Up Call
10.2023 - Current
- Engaging with customers building rapport as well as creating handcrafted beverages with precision and speed to provide an excellent customer experience
- Maintained a clean and organized workspace for optimal productivity and safety.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Merchant Consultant
Bank of America
10.2022 - 10.2023
- Engaging with Merchant Services Clients building rapport as well as asking questions to better understand the needs of the client to provide proper resolution in a face paced environment as well as management of merchant processing accounts of clients and processing rates
- Participated in strategic planning meetings aimed at setting organizational goals aligned with evolving industry standards.
- Enhanced client retention by providing exceptional customer service and addressing concerns promptly.
- Streamlined payment processing systems for improved efficiency and reduced error rates.
- Led negotiations with vendors to secure favorable contract terms, maximizing profitability for the company.
Teller
Wells Fargo
01.2019 - 10.2022
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Starbucks Barista
Safeway
08.2016 - 01.2019
- Maintained a clean and organized workspace for optimal productivity and safety.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Education
Associate of Science -
Chandler Gilbert Community College
Gilbert, AZ12.2020
High School Diploma -
Learning Foundation and Performing Arts
Gilbert, AZ05.2016
Skills
- Prioritization and Time Management
- Strong Relationship Building
- Effective Team Collaboration
- Effective Problem-Solving
- Driven
- Flexible Problem Solver
- Personable and Engaging
- Detail-Oriented Approach
- Hospitality Service Proficiency
Timeline
Barista
Wake-Up Call
10.2023 - Current
Merchant Consultant
Bank of America
10.2022 - 10.2023
Teller
Wells Fargo
01.2019 - 10.2022
Starbucks Barista
Safeway
08.2016 - 01.2019
High School Diploma -
Learning Foundation and Performing Arts
Associate of Science -
Chandler Gilbert Community College
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