Maayana Maad
Wasilla,AK
Summary
Self motivated and punctual Sales Associate who successfully handles fast-paced work along with, organization, and problem solving. Proven willingness to take on any task to support team and help business succeed. Offers strong communication and exceptional customer service abilities. Adaptability with new surroundings and astounding social skills. Provides positivity to others in and out of workplace environments. Eager to spread creative thinking and motivation.
Overview
6
6
years of professional experience
Work History
Barista
Little Susitna Coffee
04.2025 - Current
- Assisted in training new staff on coffee preparation techniques and customer interaction
- Collaborated with team members to ensure efficient service during peak hours
- Monitored inventory levels and communicated supply needs to management
- Assisted with inventory management tasks, including receiving shipments, stocking shelves, and conducting periodic inventory counts.
Barista
Ski Brews Espresso
12.2024 - 04.2025
- Prepared high-quality espresso beverages according to standardized recipes
- Maintained cleanliness and organization of workstations and equipment
- Provided exceptional customer service, addressing inquiries and resolving complaints
- Operated cash register, processed transactions, and managed daily sales reports
Barista
Fresh start espresso
07.2022 - 09.2022
- Various machines operations and cleaning
- Stock
- Put away orders
- Make great coffee
- Make conversation with customers
- Keep clean when slow
- Washed dishes throughout the day
- Cash management
- Made cold brew/drip coffee
- Wrapped muffins
- Threw food in
- Put away orders
- Made bagel sandwiches
- Closing tasks
Barista
Little Susitna Coffee
01.2022 - 07.2022
- Various machines operations and cleaning
- Stock
- Put away orders
- Make great coffee
- Make conversation with customers
- Keep clean when slow
- Washed dishes throughout the day
- Cash management
- Made cold brew/drip coffee
- Wrapped muffins
- Threw food in
- Put away orders
- Opening and closing tasks
BarBack
Perkup espresso
08.2021 - 01.2022
- Washed blenders
- Throw in food
- Help with chores
- Shed runs
- Take trash out
- Make sure everything stocked
- Clean counter
- Make sure there was clean rags
- Stock redbulls
- Stock milks
- Stock food
- Stock lids cups and straws
Sales associate
Kohls
09.2020 - 11.2020
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities.
- Helped customers navigate store, complete sales, and process returns.
- Created memorable customer experiences by offering personalized sales support.
- Answered customers' questions about products, prices, and availability.
- Improved sales process by delivering feedback to management.
- Boosted sales consistently, building attractive displays and effectively merchandising products.
- Cleared out older stock regularly, assisting with clearance markdowns and special sales promotions.
Mechanic assistant
Northern excavation & construction llc
06.2020 - 09.2020
- Helped lead mechanical staff install, troubleshoot, and repair equipment.
- Handled common upkeep such as tire replacements, oil changes, and grease jobs.
- Assessed repair and preventive maintenance needs by inspecting vehicles.
- Supported daily requirements by flexing between tasks, easily sliding into different jobs.
- Finished parts with sandblasting, grinding, or painting.
- Minimized hazards by keeping work areas clean and organized.
- Adhered to all OSHA safety regulations related to shop operation and safety.
- Protected safety and longevity of shop equipment, monitoring inventory and performing preventive maintenance when needed.
- Replaced worn accessories or components, including belts, hoses, and fluids.
Education
High school diploma - undefined
Chugiak high school
Chugiak, AK05.2020
Skills
- Customer service
- Task prioritization
- Time management
- Documentation
- Cash handling
- Positive attitude
- TeamWork
- Communication skills
- Customer Needs Analysis
- Merchandising
- Task Prioritization
- Cash Handling
- Team work
- Communication Skills
Timeline
Barista
Little Susitna Coffee
04.2025 - Current
Barista
Ski Brews Espresso
12.2024 - 04.2025
Barista
Fresh start espresso
07.2022 - 09.2022
Barista
Little Susitna Coffee
01.2022 - 07.2022
BarBack
Perkup espresso
08.2021 - 01.2022
Sales associate
Kohls
09.2020 - 11.2020
Mechanic assistant
Northern excavation & construction llc
06.2020 - 09.2020
High school diploma - undefined
Chugiak high school