- Graphic Design
- Outdoor Recreation
- Exploring various forms of art, such as pencil, ink, and painting, to nurture creativity and personal growth
Benjamin Knapp
FAIRBANKS
Summary
During my extensive experience working in and around the aviation industry in Alaska, I've worked through time constraints, hostile weather, and difficult coworkers. I have experience cleaning, fueling, and safely operating equipment around aircraft. I can remain productive through extreme conditions, such as wildfire smoke and -40 F temperatures. I've also learned how to tactfully negotiate unforeseen hiccups, like weather and mechanical delays, to often irate passengers and clients. I pride myself on my ability to retain an upbeat attitude, no matter what challenges come my way!
Overview
5
5
years of professional experience
Work History
Groud Crew
Brooks Range Aviation
Bettles AK
06.2026 - Current
- Operated ground support equipment to facilitate efficient aircraft turnaround.
- Collaborated with team members to load and unload cargo, optimizing workflow.
- Assisted in pre-flight inspections ensuring compliance with safety protocols.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Operated heavy equipment safely around aircraft and other sensitive equipment.
- Familiarized with weather reports, reading METAR etc.
- Supported flight operations by communicating effectively with pilots and crew members.
- Adapted quickly to changing priorities in a fast-paced airport environment, enhancing efficiency.
- Ensured timely departures and arrivals by coordinating with other ground crew members on various tasks such as refueling, baggage handling, and cabin cleaning.
Cargo Agent
Wright Air Service
Fairbanks, AK
08.2021 - 05.2026
- Managed documentation for inbound and outbound freight, enhancing operational efficiency.
- Coordinated cargo handling processes to ensure timely and accurate shipments.
- Monitored inventory levels and performed stock audits to maintain accuracy in cargo management.
- Trained new staff on safety protocols and operational procedures, fostering a compliant work environment.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Resolved any customer inquiries or complaints to restore satisfaction.
- Participated in regular training sessions to enhance knowledge of industry trends, technology advancements, and other relevant subjects.
- Trained new team members on company procedures, systems, and best practices to ensure seamless integration into the role.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
Education
Bachelor of Arts - Computer Design
UAF
Fairbanks, AK08-2023
Skills
- Ramp operations
- Aircraft marshalling
- Aircraft towing
- Aircraft fueling
- Fueling procedures
- Deicing techniques
- Ground traffic control
- Ground support operations
- Fueling operations
- Safety regulations compliance
- Physical endurance
- Passenger assistance
Accomplishments
- Documented and resolved unidentified aircraft damage which led to swift and timely rescheduling.
- Supervised team of 10 staff members.
Interests
Timeline
Groud Crew
Brooks Range Aviation
06.2026 - Current
Cargo Agent
Wright Air Service
08.2021 - 05.2026
Bachelor of Arts - Computer Design
UAF