Benjamin Knigge
Los Alamitos,CA
Summary
I am an experienced materials handler and sales associate known for exemplary team-building and task managing skills. I am good at working with all types of personalities and developing strong collaborative relationships that deliver impressive results. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I intend on meeting team goals and helping in any way possible.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Banquest Host and Dishwasher
American Golf Corporation- Recreation Park 18
Long Beach, CA
05.2023 - Current
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Worked over 20 different events and banquets
High-school Sales Associate
Goodwill Store
Cypress, CA
11.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Loaded and unloaded merchandise using ladder and pallet jack.
Education
Associate of Applied Science - Psychology
Chapman University
Orange, CA05.2024
Skills
- Customer Service
- Stocking and Receiving
- Verbal and Written Communication
- Stockroom Upkeep
- Store Opening and Closing
- Cash Handling
- Dispute Mediation
- Time Management
- Furniture Layout
- Server Support
- Guest Relations
- Team Collaboration
- First Aid Training
- Adaptable to change
Accomplishments
-Received one raise while working at Goodwill
-Received one raise while working at Recreation Park
-Registered Boy Scouts of America (BSA) Eagle Scout
-Highschool Diploma and maintained a 3.4 GPA throughout Highschool
-Played 2 years of Varsity Lacrosse at Los Alamitos Highschool
Certification
- ServSafe
Timeline
Banquest Host and Dishwasher
American Golf Corporation- Recreation Park 18
05.2023 - Current
High-school Sales Associate
Goodwill Store
11.2021 - 08.2022
Associate of Applied Science - Psychology
Chapman University