Benjamin Knowles
Greensboro,NC
Summary
A strongly skilled and dedicated professional efficient in communication and problem resolution. Proven and consistent ability to create a positive and welcoming environment, as well as enhance customer satisfaction. Focused on providing professional service and support to any type of visitor.
Overview
4
4
years of professional experience
Work History
Part-time Receptionist
GCG Wealth Management Inc.
Greensboro, NC
09.2025 - Current
- Greeting clients and others ensuring a welcoming atmosphere
- Processed client inquiries and provided additional information on services provided
- Providing excellent customer services while interacting with internal and external customers
- Maintained inventory and ordered materials as needed
Barback/Cook
Old Town Draught House
Greensboro, North Carolina
02.2025 - Current
- Assisted with setup and breakdown of bar for specific events
- Consistently engaging with customers to ensure positive experiences
- Managing multiple tasks simultaneously while also providing top-tier service
- Promoted customer satisfaction by resolving any problems with knowledge and friendly service
- Worked closely and efficiently with coworkers during peak hours
Internship Student
George Harris
Greensboro, NC
11.2022 - 09.2025
- Conducted personal research in order to gather relevant information for broker
- Organized files and documents for easy access by brokers
- Helped with logistics and scheduling for broker
Counselor Supervisor
YMCA Camp Sea Gull
Arapahoe, North Carolina
05.2022 - 06.2024
- Consistently managed a cabin of 20+ campers all summer
- Managed different tasks and activities led by peers
- Provided guidance to peers and campers
- Worked directly with the parents of campers, the clients
- Ensured a safe and positive environment for everyone around me
Education
Some College (No Degree) - Environment & Sustainability
University of North Carolina At Greensboro
Greensboro, NCSkills
- Customer service
- Research skills
- Project management
- Team collaboration
- Client communication
- Data organization
- Logistics planning
- Time management
- Data inputting
- Business administration
- Information protection
- Calm demeanor
- Service-oriented mindset
- File management
- Tech-Savvy
- Verbal and written communication
- Correspondence management
- Multitasking and prioritization
Timeline
Part-time Receptionist
GCG Wealth Management Inc.
09.2025 - Current
Barback/Cook
Old Town Draught House
02.2025 - Current
Internship Student
George Harris
11.2022 - 09.2025
Counselor Supervisor
YMCA Camp Sea Gull
05.2022 - 06.2024
Some College (No Degree) - Environment & Sustainability
University of North Carolina At Greensboro