Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cassidy Wilson

Lincoln,NE

Summary

Energetic professional dedicated to providing top-quality, client-centered care. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Part-Time Receptionist

Fred’s Auto Electric
01.2014 - 06.2022
  • This is my family’s business, and where I began cultivating my working skills and customer service aptitude. Some of my responsibilities included:
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Regular cleaning of work and office space, including organizing deeper cleaning when needed.

House Cleaner

Maid To Please
02.2022 - 06.2022
  • I was hired into Maid to Please as a team leader, and after two weeks I was also tasked with training new employees. Some of my responsibilities included:
  • Driving my team to work locations, quality assurance, and providing deep cleaning service.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Used natural cleaning products where possible and followed product recommendations to maintain client safety.
  • Marketed cleaning services to grow customer base, offering client referral discounts, coupons and holiday promotions.
  • Maintained and organized cleaning supplies stock.
  • Used cleaning chemicals following proper guidelines.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.

Assistant Store Manager

Taco Johns, Restaurant Group
06.2016 - 03.2022
  • While I worked at Taco John's I grew to love many of the customers and coworkers, and as an assistant manager some of the responsibilities I fulfilled include:
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Handled complaints from customers by empathetically listening, recording details and offering solutions.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated cash register to process cash, check and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Acquired new skills to support team and further accommodate customer needs.

Education

Esthetician

College of Hair Design - East
Lincoln, NE
05.2023

Skills

  • Time management
  • Customer service
  • Reliable and Punctual
  • Waxing
  • Facials
  • Microdermabrasion and Chemical Peels
  • Cleaning Experience
  • Body Treatments
  • Retail Sales
  • Spray Tanning
  • Driver's License

Certification

  • Licensed Esthetician - 2023

Timeline

House Cleaner

Maid To Please
02.2022 - 06.2022

Assistant Store Manager

Taco Johns, Restaurant Group
06.2016 - 03.2022

Part-Time Receptionist

Fred’s Auto Electric
01.2014 - 06.2022

Esthetician

College of Hair Design - East

Similar Profiles

CREATE PROFILE
Cassidy Wilson