Benjamin LaFave
Wayne,IL
Summary
Motivated, energetic, and results-driven professional looking to develop loyal business relationships leveraging my strong interpersonal skills.
Overview
9
9
years of professional experience
Work History
Advisory & Managed New Account Associate
Raymond James
St. Petersburg, Florida
06.2022 - 08.2026
- Achieved top processor status in department by consistently delivering high-quality work.
- Develop and maintain strong client relationships, resulting in increased service satisfaction.
- Coordinate onboarding process for new clients, ensuring adherence to regulatory compliance.
- Respond to customer inquiries via email, chat, and telephone to provide information and resolve issues.
- Consistently meet performance metrics, supporting overall team success.
Footwear Specialist
Dick’s Sporting Goods
Geneva, IL
07.2020 - 06.2021
- Focused on delivering strong customer service to drive sales as well as positive customer experience.
- Trained new personnel on latest footwear offerings including brands, styles, and technologies.
- Organized and arranged new merchandise on store shelves to enhance product visibility and fulfilled online orders.
Business Intern
Colonial Bag Corporation
Carol Stream, IL
05.2019 - 08.2019
- Operational and logistical duties.
- Managed product samples for key customers.
- Oversaw freight transactions.
- Handled packaging and shipments for our largest customers.
Property Manager
Titan Self Storage
South Elgin, IL
06.2017 - 08.2018
- Real estate property management responsibilities.
- Building maintenance.
- Light carpentry.
- Painting and landscaping.
Education
Bachelor of Arts - Economics
University of Missouri
Columbia12-2020
Skills
- Client Relationship Management
- Problem Solving
- Account Management
- Internal Communications
Volunteer Experience
- CYBA Youth Basketball, Columbia, MO, Coach, 2019, Coached basketball to 7th and 8th grade boys
- Adapted Gymnastics, Columbia, MO, Volunteer, 2018, Encouraged children with mental and physical delays to engage and interact with peers
Timeline
Advisory & Managed New Account Associate
Raymond James
06.2022 - 08.2026
Footwear Specialist
Dick’s Sporting Goods
07.2020 - 06.2021
Business Intern
Colonial Bag Corporation
05.2019 - 08.2019
Property Manager
Titan Self Storage
06.2017 - 08.2018
Bachelor of Arts - Economics
University of Missouri