Benjamin Lain
Miami,OK
Summary
Results-driven HVAC Technician with Trussler Services, skilled in technical troubleshooting and system diagnostics. Proven ability to enhance customer satisfaction through prompt service and effective maintenance, prolonging equipment lifespan. Strong attention to detail and commitment to safety, with EPA certification and expertise in HVAC.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HVAC Technician
Trussler Services
9 2nd Ave SE, Miami, OK 74354
03.2024 - Current
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Repaired and replaced motors, bearings and belts.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
Finisher
Able Manufacturing & Assembly
Joplin, MO
01.2024 - 03.2024
- Maintained a clean work environment, promoting a positive atmosphere conducive to high-quality output.
- Demonstrated strong attention to detail when performing intricate finishing tasks on complex products or designs.
- Utilized various hand tools and equipment effectively, ensuring precision in all aspects of the finishing process.
Overnight Team Lead
Walmart
Miami, OK
06.2012 - 11.2023
- Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
- Championed continuous improvement efforts within the overnight team, reinforcing a culture of excellence and commitment to best practices.
- Increased overnight productivity by implementing efficient task delegation and team management strategies.
- Maintained detailed records of nightly tasks completed while keeping upper-management informed about any critical issues or concerns.
- Optimized workflow efficiency by identifying areas for improvement and providing targeted coaching to team members.
- Coordinated special projects as needed, ensuring timely completion without disrupting daily operations or compromising customer experience.
- Provided ongoing training opportunities to develop team members'' skills, empowering them for career advancement within the company.
Education
HVAC - HVAC
WTI
Joplin, MO12-2024
Skills
- Technical troubleshooting
- Electrical wiring
- Leak checks
- System troubleshooting
- Package and split systems
- HVAC and refrigeration systems
- Heating systems
- Refrigeration system evacuation
- Air conditioning
- Focused on safety
- EPA regulations
- EPA Certified
Certification
- EPA Training at WTI giving me an EPA certification
- Type 1 and Type 2 EPA refrigerant handling
- Missouri Propane certification
Timeline
HVAC Technician
Trussler Services
03.2024 - Current
Finisher
Able Manufacturing & Assembly
01.2024 - 03.2024
Overnight Team Lead
Walmart
06.2012 - 11.2023
HVAC - HVAC
WTI