Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Benjamin Lawrence Jr.
Open To Work

Benjamin Lawrence Jr.

Denver,CO

Work Preference

Desired Job Title

Senior Technical Product ManagerProgram ManagereCommerce Operations Senior Manager, Platforms and ProductseCommerce Operations Manager, Digital Transformation and OperationseCommerce Operations Consultant, Digital Transformation and Operations

Work Type

Full TimeContract WorkConsulting

Location Preference

RemoteHybrid
Location: Denver, CO, US
Open to relocation: No

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsWork from home optionPaid time offTeam Building / Company Retreats401k matchStock Options / Equity / Profit SharingHealthcare benefitsPaid sick leave

Summary

Detail-oriented technical product manager with over 11 years of experience in developing comprehensive digital solutions. Expertise in customer-centric design thinking and iterative development methodologies to enhance product marketability. Proven ability to deliver results by aligning people, processes, and technology to identify and solve problems while capitalizing on growth opportunities.

Overview

1
1
Certification
21
21
years of professional experience

Work History

Senior Technical Product Manager

Anuvu
Denver, CO
05.2021 - 04.2026
  • Directed the development, maintenance, and support of airline connectivity products for customers and internal users, such as Anuvu’s Pulse Analytics platform and Airtime Market in-cabin shopping solutions.
  • Led the migration from a siloed data platform, architecture, and workflow to a real-time, modernized, platform and architecture, utilizing an Angular-based front-end framework, Amazon EC2 load balancing instances, and Kafka, MariaDB, and SingleStore data services.
  • Owned the development of the Airtime Market in-cabin shopping feature to provide Airtime Portal customers with the ability to digitize the in-flight shopping and order management experience.
  • Enhanced Pulse Analytics platform adoption and met SLA contractual obligations by enabling access to real-time KPIs, democratizing legacy data sources, and optimizing front-end UI/UX.
  • Improved in-flight Wi-Fi QoE scores by 17% over 2Qs by aggregating data sources to deliver real-time insights on Anuvu's connectivity and portal product performance through custom dashboards, network heatmaps, and reports.
  • Utilized Anuvu's enterprise Copilot AI service to support the requirements building and development process via the creation of sample data and dashboard/report mockups. Utilized AI to produce ad-hoc insights from raw/structured data sources and support the QA of KPI calculations.
  • Guided engineering and development teams via creation of PRDs and wireframes, while utilizing an agile/sprint approach to deliver requirements and owned the roadmap for assigned products.
  • Optimized product pricing models and sales materials to facilitate go-to-market strategies and RFP activities.

Program Manager

Shift7 Digital
Denver, CO
02.2020 - 04.2021
  • Developed channel management process and strategy to drive new channel activation (Amazon, Lowes, HD Supply). Managed daily operations utilizing a cross-organization team that led to $11M+ of revenue (+101% YoY) via digital channels.
  • Managed project planning, budget tracking, and resourcing to ensure project health and responsiveness to client needs.
  • Lead multiple project workstreams of various scopes and objectives including platform implementation, marketing operations, channel management, creative, and managed service/application support.
  • Led requirement gathering activities and backlogs (Agile and Waterfall) to ensure quality deliverables and ongoing iteration/support.
  • Drove reporting and analysis strategy to enhance consumer insights, support revenue generation, and improve data/content auditing.
  • Provided strategic insights on data management and ecommerce operations to align with client roadmap and business objectives.

eCommerce Operations Senior Manager, Platforms and Products

Accenture Interactive
Chicago, IL
09.2018 - 09.2019
  • Guided the development of a B2B eCommerce organization from the ground up, resulting in the hiring of 30+ resources, the launch of a direct-to-consumer commerce experience, and the establishment of scalable capabilities and operations frameworks.
  • Engaged client executives, stakeholders, and cross-functional teams to assess digital commerce experiences, platforms, and operational readiness, delivering scalable solutions and developing digital strategies to tackle complex opportunities.
  • Assessed current state capabilities and developed frameworks for cross-functional eCommerce operations and organization readiness to meet objectives of consolidating multiple business units into a customer-focused and centralized operating group.
  • Guided client as eCommerce SME in developing scalable, cross-capability strategy aligned with multi-workstream programs.
  • Developed product-focused organizational structures to support iterative development as an integral function of enabling consumer-focused experiences.
  • Led the plan and initiate phases for platform implementation delivery programs by developing solution estimates, producing business and user-driven requirements and optimizing business process within multi-workstream delivery engagements.
  • Guided delivery innovations team in developing and integrating strategy for major social media platform’s native commerce solution, optimizing brand onboarding activities.

eCommerce Operations Manager, Digital Transformation and Operations

Accenture Interactive
Chicago, IL
07.2014 - 09.2018

eCommerce Operations Consultant, Digital Transformation and Operations

Accenture Interactive
Chicago, IL
07.2013 - 07.2014

Freelance Senior Project Manager, Home Depot

Ryan Partnership - Epsilon
Chicago, IL
05.2013 - 07.2013
  • Managed the delivery of data-rich CRM solutions and assets while enhancing and maintaining automation rules to enhance user engagement through personalized email content for an email list of ~3.8M per week.
  • Delivered high-quality email marketing campaigns on time and on budget, established efficient production environment, and supported account management team with estimates, detailed project plans, and execution strategy, contributing to $59M in revenue.
  • Drove process efficiency for a cross-functional team of designers, developers, copywriters, and QA resources resulting in an improved turn-around on campaign production and delivery.
  • Provided direction on customer segmentation strategies and data request management to enable email development teams with the resources required to execute targeted campaigns.
  • Collaborated with account management and client executives to communicate project status, manage budgets, and review deliverables, strengthening client relationships through consistent updates and transparency.

Digital Merchandising and Marketing Manager

Acquity Group
Chicago, IL
02.2012 - 02.2013
  • Managed a team of content, design, and digital marketing resources to meet Li-Ning’s merchandising & brand objectives as they entered the highly competitive US sports footwear and apparel market.
  • Implemented and managed commerce, social, and digital marketing tools, leading teams and partners in delivery, testing, and maintenance to support launch and daily operations of Li-Ning US brand.
  • Developed and enhanced digital shopping experience and product management strategy to attract new consumers and build brand loyalty through a test-and-learn approach.
  • Produced digital experience strategies by developing campaign management frameworks and optimizing processes.
  • Led seasonal product selection and merchandising activities while evaluating product-market fit through quantitative and qualitative research.
  • Launched shop.li-ning.com pilot in the US Market (3rd Largest athletic footwear and apparel organization in China).

Digital Marketing Specialist - Project Manager

Walgreens
Chicago, IL
04.2011 - 02.2012
  • Successfully deployed holiday media campaigns over two months resulting in a 28% lift year-over-year and 170MM+ impressions utilizing internally produced and freelance sourced creative assets.
  • Led the development, production, and measurement of cross-channel digital marketing and promotional campaigns for the front-of-store and photo businesses, to inspire, attract, convert and retain customers.
  • Managed and created marketing briefs, content calendars, and project timelines to ensure brand consistency and effective delivery, enhancing production efficiency and asset quality.
  • Analyzed KPIs to validate campaign effectiveness and inform ongoing marketing optimization activities.
  • Analyzed on-site user experiences to guide major redesign project, improving engagement and conversion.

eCommerce Merchandiser

Sears Holdings Corporation
Chicago, IL
06.2010 - 02.2011

eCommerce Merchandiser

Sports Endeavors Inc. – Soccer.com
Hillsborough, NC
02.2009 - 06.2010

Grassroots Marketing Coordinator - Western Region

Sports Endeavors Inc. – Soccer.com
Hillsborough, NC
03.2007 - 02.2009

Premium Service/Aren Marketing & Booking Internship

Carolina Hurricanes, RBC Center
10.2005 - 05.2006

Education

Bachelor of Science - Sports Management

College of Parks, Recreation & Tourism At The North Carolina State University
Raleigh, NC
05-2006

Skills

  • Digital product management
  • E-commerce strategy
  • Product roadmapping
  • Digital merchandising
  • Digital marketing
  • UX/UI strategy
  • Requirements analysis
  • Data analytics
  • Agile methodology
  • Project management tools
  • Stakeholder engagement
  • Cross-functional leadership
  • Strategic planning
  • Problem solving

Certification

  • Pragmatic Institute - PMC-1 Certification
  • Scrum Alliance - Certified Scrum Product Owner (CSPO)
  • Scaled Agile - SAFe 4 Certified Agilist

Timeline

Senior Technical Product Manager

Anuvu
05.2021 - 04.2026

Program Manager

Shift7 Digital
02.2020 - 04.2021

eCommerce Operations Senior Manager, Platforms and Products

Accenture Interactive
09.2018 - 09.2019

eCommerce Operations Manager, Digital Transformation and Operations

Accenture Interactive
07.2014 - 09.2018

eCommerce Operations Consultant, Digital Transformation and Operations

Accenture Interactive
07.2013 - 07.2014

Freelance Senior Project Manager, Home Depot

Ryan Partnership - Epsilon
05.2013 - 07.2013

Digital Merchandising and Marketing Manager

Acquity Group
02.2012 - 02.2013

Digital Marketing Specialist - Project Manager

Walgreens
04.2011 - 02.2012

eCommerce Merchandiser

Sears Holdings Corporation
06.2010 - 02.2011

eCommerce Merchandiser

Sports Endeavors Inc. – Soccer.com
02.2009 - 06.2010

Grassroots Marketing Coordinator - Western Region

Sports Endeavors Inc. – Soccer.com
03.2007 - 02.2009

Premium Service/Aren Marketing & Booking Internship

Carolina Hurricanes, RBC Center
10.2005 - 05.2006

Bachelor of Science - Sports Management

College of Parks, Recreation & Tourism At The North Carolina State University

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Benjamin Lawrence Jr.