Benjamin Locklier
Columbus,GA
Summary
Dynamic professional with a proven track record at the Country Club of Columbus, enhancing member satisfaction through strategic event coordination and effective team management. Skilled in budgeting and performance evaluations, I excel in fostering guest relations and driving operational efficiency, consistently achieving high engagement and retention rates.
Overview
9
9
years of professional experience
Work History
Assistant Clubhouse Manager
Country Club Of Columbus
11.2019 - Current
- Assisted in daily operations to enhance member experience and satisfaction.
- Coordinated special events and activities, ensuring seamless execution and high engagement.
- Managed inventory systems for club supplies, optimizing order processes and reducing waste.
- Developed training programs for staff, improving service delivery and operational efficiency.
- Oversaw scheduling of staff shifts, ensuring adequate coverage during peak times and events.
- Collaborated with management on strategic planning initiatives, aligning services with member needs.
- Led team in consistently meeting or exceeding performance goals related to membership growth, retention rates, and overall member satisfaction scores.
- Managed budget effectively, tracking expenses closely and making necessary adjustments to maintain financial stability.
Head Bartender
Olive Garden
01.2017 - 11.2019
- Supervised bar staff, ensuring high standards of service and adherence to company protocols.
- Developed innovative cocktail recipes, enhancing the beverage menu and customer experience.
- Trained new bartenders on drink preparation techniques and customer service excellence.
- Managed inventory levels and ordering processes to minimize waste and optimize efficiency.
Education
High School Diploma -
Wyman King Academy
Batesburg, SC04-2010
Skills
- Food safety
- Team management
- Guest relations
- Policy enforcement
- Staff scheduling
- Performance evaluations
- Promotions planning
- Strong leadership
- Scheduling and coordination
- Budgeting and finance
- Marketing and promotion
- Teamwork
- Customer service
- Reliable and responsible
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
Timeline
Assistant Clubhouse Manager
Country Club Of Columbus
11.2019 - Current
Head Bartender
Olive Garden
01.2017 - 11.2019
High School Diploma -
Wyman King Academy