Benjamin Lofland
Fort Thomas
Summary
Sales professional equipped with robust background in fostering client relationships and achieving sales targets. Known for strong focus on teamwork and delivering results. Adaptable to changing market conditions and skilled in persuasive communication and strategic planning.
Overview
8
8
years of professional experience
Work History
Professional Coatings Sales Representative
The Sherwin-Williams Company
08.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Market Manager
The Sherwin-Williams Company
03.2020 - 08.2022
- Increased market share by identifying and capitalizing on emerging market trends.
- Streamlined internal processes, enhancing operational efficiency and reducing costs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built brand awareness in local market and increased penetration with proactive strategies.
Assistant Manager
The Sherwin-Williams Company
10.2019 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
National Account Executive
Divisions Maintenance Group
02.2017 - 10.2019
- Conducted regular client reviews to assess account performance and identify areas for improvement or upselling potential.
- Coached junior account executives on best practices for building strong client relationships and closing deals effectively.
- Collaborated with marketing teams to create effective promotional materials tailored for specific target markets.
- Streamlined internal processes related to account management, reducing administrative tasks while increasing team productivity.
Education
Bachelor of Science - Homeland Security
Eastern Kentucky University
Richmond, KY12-2015
Skills
- Relationship building
- Sales strategy development
- Objection handling
- Customer needs assessment
- Account management
- Lead generation
Timeline
Professional Coatings Sales Representative
The Sherwin-Williams Company
08.2022 - Current
Market Manager
The Sherwin-Williams Company
03.2020 - 08.2022
Assistant Manager
The Sherwin-Williams Company
10.2019 - 03.2020
National Account Executive
Divisions Maintenance Group
02.2017 - 10.2019
Bachelor of Science - Homeland Security
Eastern Kentucky University
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