Benjamin Lofton
Baton Rouge,LA
Summary
Detail oriented professional with extensive experience in the hospitality industry. Skilled in team leadership and critical thinking, consistently driving customer satisfaction by optimizing service standards and fostering loyalty through strong guest relationships.
Overview
17
17
years of professional experience
Work History
Lead Server
Sullivan's Steakhouse
06.2017 - 05.2026
- Supervised daily operations, ensuring high standards of service and customer satisfaction.
- Trained and mentored new servers, fostering a collaborative team environment.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Developed strong relationships with guests, fostering loyalty and repeat business.
- New Restaurant Opener for Detroit, Little Rock, and Pittsburgh for Sullivan's Steakhouse expanding stores.
Buyer
Whole Foods Market
10.2014 - 05.2017
- Analyzed market trends to inform purchasing decisions and inventory management strategies.
- Managed vendor relationships to ensure timely delivery and adherence to quality standards.
- Collaborated with sales team to identify and fulfill customer needs.
Manager
GameStop
08.2009 - 09.2014
- Led store operations to enhance customer service and drive sales growth.
- Oversaw daily operations, ensuring adherence to company policies and operational excellence.
- Managed and motivated employees to be productive and engaged in work.
Education
High School Diploma -
Bethany Christian School
Baker, LASkills
- Attention to detail
- Organization and efficiency
- Time management
- Strategic planning
- Analytical and logical thinking
Timeline
Lead Server
Sullivan's Steakhouse
06.2017 - 05.2026
Buyer
Whole Foods Market
10.2014 - 05.2017
Manager
GameStop
08.2009 - 09.2014
High School Diploma -
Bethany Christian School