Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Benjamin Lopez

Miami,FL

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

24
24
years of professional experience

Work History

Mobility Sales & Services

AT&T Mobility
Miami, FL
01.2006 - 02.2025
  • Answered customer’s inquiries with patience and professionalism to then transition to sales.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience to then boosting sales.
  • Mentored less experienced team members to improve customer responses and increase sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.

Claims Examiner

Assurant Solutions
Miami, FL
03.2001 - 05.2005
  • Answered customer’s inquiries with patience and professionalism to then transition to sales.
  • Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience to then boosting sales.
  • Mentored less experienced team members to improve customer responses and increase sales.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Led team meetings focused on sales techniques and product features, boosting overall team performance.

Education

Associate of Arts - Accounting

Miami Dade College
Miami, FL
12-2026

Skills

  • Excellent communication skills
  • Database skills
  • Sales expertise
  • Remote technical support
  • Problem-solving
  • Team collaboration
  • Adaptability and flexibility
  • Relationship building
  • Highly professional
  • Customer service expert
  • Call center operations
  • Inbound phone calls

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Mobility Sales & Services

AT&T Mobility
01.2006 - 02.2025

Claims Examiner

Assurant Solutions
03.2001 - 05.2005

Associate of Arts - Accounting

Miami Dade College

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Benjamin Lopez