Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Winslo Noel

AT&T
EVANSVILLE,IN
3
Languages
13
years of professional experience

Dedicated professional with a strong focus on customer satisfaction and communication. Proven ability to resolve issues efficiently and enhance team collaboration.

Self-motivated customer service expert with a proven track record in effective communication and problem-solving. Committed to fostering teamwork and adapting quickly to new challenges, ensuring high customer satisfaction.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Mobility Sales and Services

2 Years 2 Months
AT&T | 06.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

Customer Service Representative

6 Years 1 Month
1hotels South Beach | 01.2014 - 02.2020
  • Resolved customer inquiries and complaints, ensuring high satisfaction levels.
  • Provided personalized service to guests, enhancing their overall experience.
  • Collaborated with team members to streamline communication processes.
  • Trained new staff on customer service protocols and systems.
  • Implemented feedback mechanisms to improve service delivery standards.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.

Education

Associate of Arts - Business Administration And Management

Florida International University | Miami, FL | 06-2018

High School Diploma

Coconut Creek High School | Coconut Creek, FL | 05-2010

Skills

Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking Abilities
Excellent communication
Computer skills
Critical thinking

Languages

French
English
Full Professional
haitian creole
Native or Bilingual

Timeline

Mobility Sales and Services

AT&T
06.2024 - CurrentRead More

Customer Service Representative

1hotels South Beach
01.2014 - 02.2020Read More

Florida International University

Associate of Arts from Business Administration And Management
Read More

Coconut Creek High School

High School Diploma
Read More
Winslo Noel