Professional Sales Executive with 20 years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
Goal-driven Sales Management professional bringing years of career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions, and client engagement.
"Smart working" and reliable with strong ability in cold sales, Highly organized, proactive and punctual with team-oriented mentality.
Overview
20
20
years of professional experience
Work History
B2B SALES EXECUTIVE MOBILITY S1
AT&T MOBILITY
Miami, United States
07.2021 - Current
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Analyzed past sales data and team performance to develop realistic sales goals.
Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Integrated Solutions Consultant
AT&T Mobility
Miami, FL
12.2019 - 07.2021
Helped customers at their residence to finish setting up services previously acquired
Presented best business proposition to earn their Wireless services at the spot by leveraging all advantages with our media-entertainment company advantages.
Constantly achieved and surpassed all of the monthly goals, being in many occasions part of top 10 in the East region.
Troubleshooted and resolved problems with programs and systems.
Trained new hires constantly in best practices to minimize errors and maximize sales opportunities.
Entertainment Customer Service and Sales
AT&T
Miami, FL
09.2018 - 12.2019
Employed techniques such as cold calling, prospecting and networking to land new customers and penetrate new markets.
Exceeded sales goals by using consultative and value-driven approach.
Responded quickly to customer concerns and inquiries by phone
Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Accurately documented calls and caller information in software and made updates to data as needed.
Conducted CRM tasks to maintain quality assurance satisfaction levels.
Achieved or exceeded satisfaction rating on consistent basis.
Sales Manager
Cars&Trucks Panama
Panama, Panama
12.2014 - 12.2017
Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
Collaborated with team to effectively manage annual budget.
Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
Researched and capitalized on emerging opportunities to build business and expand customer base.
Education
Bachelor of Science - Business Administration
Universidad Tecnologica Del Centro
Carabobo, Venezuela
10.2002
Skills
People skills
Friendly, positive attitude
Problem resolution
Time management
Troubleshooting
Customer service
Leadership
Sales assistance
Persuasive negotiations
Sales tracking
Resolution-oriented
Sales and market development
Salesforce Software
Detail-Oriented
Sales Program Coordination
Accomplishments
Promoted to In Home Expert in less than average time
Consistently maintained high customer satisfaction ratings.
Developed relationships with new clients and typically exceeded sales goals
Recognized as Top 10 in East Region several times for outstanding performance and team contributions.
Additional Information
One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man. - Elbert Hubbard (Author)