Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Portfolio of Products Sold
Awards
Generic

Lynn Niere Schelbar

Overland Park,KS

Summary

Talented multi-skill level of 23 + years of experience of Telecom industry from customer success, account management, B2B Sales, accounts receivables project management, billing cases, bids proposals, contract management, call center sales, consultative selling, sales coach, credit and collections, risk management, managing complex projects from start to finish, technical sales and has work well with engineers for build out long term complex projects such as Managed Fiber installs, VPN, cloud base IP phone systems and cybersecurity.

Results-driven sales professional with strong track record in B2B environments. Demonstrates exceptional ability in building client relationships, closing deals, and driving revenue growth. Highly skilled in consultative selling, market analysis, and strategic planning. Known for fostering team collaboration and adapting to evolving business needs to consistently achieve targets.

Overview

24
24
years of professional experience

Work History

B2B Sales Executive Mobility Wireless Specialist

AT&T INC.
01.2025 - Current
  • Hunter role for acquire new acquisition sales by cold calling prospects and door knocking going Business to Business sales. Mostly white space territory some were converged from green space. Selling wireless/mobility products solutions such business smartphones, data, tablets, fixed 5G wireless internet and fleet trackers through fleet management.
  • Sr Specialist Customer Success Account Management
  • Leveraged CRM tools effectively to manage pipeline efficiently while maintaining up-to-date records of interactions and deals.
  • Developed tailored solutions for clients, resulting in higher customer satisfaction and repeat business.
  • Exceeded quarterly sales targets consistently through effective territory management and strategic planning.
  • Increased B2B sales by cultivating strong relationships with key decision-makers and stakeholders.
  • Delivered compelling presentations to prospective clients, showcasing product features and benefits effectively.

Sales Account Executive- S2 Account Manager

AT&T INC.
01.2018 - 01.2023
  • Responsible for executing customer success contract renewals for existing clients. Account management, billing, managing multiple priorities, contract renewals, and support sales reps with module territory accounts.
  • Sales Executive/Executive S2 Account Management/Contract Manager
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Managed sales cycle to maintain solid customer base.
  • Negotiated pricing, contracts, and terms with key clients to secure new business deals.
  • Provided exceptional customer service, addressing concerns promptly to maintain strong client relationships.
  • Increased sales revenue by establishing and nurturing long-term client relationships.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Exceeded sales targets consistently through strategic planning and execution.
  • Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.

Lead Supervisor/Service Sales Representative/Customer Service Rep

AT&T INC.
10.2001 - 01.2018
  • Took inbound 50-75 calls per day form customer service calls to manager escalated calls. Coaching and developing representatives on the floor. Consultative selling by providing complex solutions to small and large business organizations. Coaching sales process operational changes in support of new or existing sales plans.
  • Regional Business Market-Inside Sales & Services.
  • Demonstrated strong leadership skills, motivating team members to reach their full potential through coaching and mentoring efforts.
  • Assisted upper management in achieving long-term company objectives with timely execution of key projects.
  • Championed employee development by offering regular training opportunities, supporting professional growth, and cultivating a culture of learning.
  • Enhanced customer satisfaction with timely responses to inquiries and effective resolution of issues.
  • Collaborated with cross-functional teams on various initiatives to optimize operational performance across departments.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Delivered superior customer service in every interaction and skillfully resolved conflicts.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

Bachelor of Science - Business Management

University of Phoenix
Kansas City, MO
01.2008

Skills

  • Consultative selling
  • Customer Sales presentations
  • Strategic prospecting
  • Pipeline management
  • Closing techniques
  • CRM proficiency
  • Upselling strategies
  • Social selling
  • Cold calling
  • Territory management
  • Cross-selling techniques
  • Competitive analysis
  • Contract negotiations
  • Customer service
  • Sales team leadership
  • Decision-making
  • Relationship building
  • Goals and performance
  • Business development and planning
  • Product knowledge
  • Customer relationship management
  • New market penetration
  • Interpersonal and written communication
  • Sales planning
  • Client acquisition
  • Client development

Accomplishments

  • Achieved top sales results through effectively cold calling and door knocking prospecting.

Timeline

B2B Sales Executive Mobility Wireless Specialist

AT&T INC.
01.2025 - Current

Sales Account Executive- S2 Account Manager

AT&T INC.
01.2018 - 01.2023

Lead Supervisor/Service Sales Representative/Customer Service Rep

AT&T INC.
10.2001 - 01.2018

Bachelor of Science - Business Management

University of Phoenix

Portfolio of Products Sold

  • Voice Solutions +
  • VoIP (Voice over IP) +
  • Hosted PBX / Cloud PBX +
  • SIP Trunking +
  • Analog-to-Digital Conversions (POTS to VoIP) +
  • Data Solutions+
  • Dedicated Internet Access (DIA) +
  • Broadband (Fiber, DSL, Cable) +
  • Private Line / Leased Line +
  • MPLS (Multiprotocol Label Switching) +
  • SD-WAN (Software-Defined Wide Area Network) +
  • VPN Services (IPsec, SSL) +
  • Mobility & Wireless +
  • Business Mobile Plans (5G, LTE) +
  • Mobile Device Management (MDM) +
  • Wireless Backup & Failover Solutions +

Awards

Winner of 2019 AT&T Diamond Club and President Club for number 1 sale performance in the whole nation., 2x winner of National Business Exclusive Trip for 2019-2020.

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