Overview
Work History
Education
Skills
Certification
Timeline
Generic

John C Stenger

St Peters,MO

Overview

32
32
years of professional experience
1
1
Certification

Work History

Configuration Management Analyst - DISA Global Operations

AT&T Inc.
06.2017 - Current
  • Manages and maintains network integrity for the DISA network Oracle database of record (CMDB).
  • Reviews/Analyzes engineering change data and coordinates with all departments, including engineering, implementations, and support.
  • Coordinates with Implementations and Engineering to validate accurate and timely recording of network changes.
  • Supports resource allocation, capacity planning, networks/system modeling, and other planning activities.
  • Uses various network tools such as Cisco Prime Optical, Sycamore Sylvix, Cienna One Control and router configuration files to verify accuracy of database records in CMDB.
  • Ensure proper change management procedures are followed regarding network changes to continue to impove network database accuracy.
  • Verifies updates to the CM data are completed within the appropriate amount of time as determined by the contract through the use of ALP20 processes, tools and procedures.
  • Compiles and maintains CM documentation and work instructions in support of operational CM functions.
  • Provides CM related data and planning support to other network management functions and operational support systems.
  • Prepares reports using Microsoft Access DB Excel, Oracle, and RMS as required
  • Performing of ALP20 process ensures proper change management compliance when changes are made to the network.
  • (verb) MSS (Oracle Database) User Management including processing of 2875’s, and updating permissions groups.
  • Supports MDA (GCN) Configuration Management.
  • Validates GCN CMDB records through extensive research, using FSE documents, Completion Reports, Life Network Tools and  through interfacing with GCN team members.
  • Produces Visio Network Diagrams documents for GCN
  • Processes request for information tickets sent to the CM team through Remedy.
  • Assist in the cross training of team members to improve continuity of proceses.

Business Manager (Small Business)

Com - Sal, Inc
05.1993 - 03.2017
  • Sales management, training and technical support.
  • Operations oversight and project management.
  • Develop Operational process improvements to optimize product quality and delivery times.  Reduce Cost through efficiency improvements.
  • Website development  and sales data analysis to improve conversion rates and lower cost per click.
  • Use of Google Analytics to optimize e-Commerce sales

Education

Post - Graduate IT Certificate - Information Technology

Lindenwood University
Saint Charles, MO
2018

MBA - Emphasis In Finance

Lindenwood University
Saint Charles, MO
2000

Bachelor of Science - Computer Science

Quincy University
Quincy, IL
1993

Skills

Oracle database

Cisco Prime Optical

Sycamore Sylvix

Cienna One Control

ALP20

Microsoft Access DB

Excel

RMS

Visio Network Diagrams

Exceptional Analytical Skills

Exceptional Problem - Solving Skills

Training

Certification


  • Cisco CCNA V3  (2020)
  • CompTIA Network+ (2022)
  • CompTIA Security+ (2022)
  • Current Secret Clearance
  • 8570 IAM Compliant

Timeline

Configuration Management Analyst - DISA Global Operations

AT&T Inc.
06.2017 - Current

Business Manager (Small Business)

Com - Sal, Inc
05.1993 - 03.2017

Post - Graduate IT Certificate - Information Technology

Lindenwood University

MBA - Emphasis In Finance

Lindenwood University

Bachelor of Science - Computer Science

Quincy University

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