Benjamin Lovett
Oak Harbor,WA
Summary
Dynamic technician and instructor with extensive experience in advanced electronic systems maintenance at the U.S. Navy. Proven ability in troubleshooting and complex repairs, complemented by strong customer service skills. Successfully trained junior technicians, enhancing operational efficiency and safety compliance. Committed to delivering high-quality results and fostering team collaboration.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Technician/Supervisor/Instructor
U.S. Navy Active Duty
Oak Harbor, WA
06.2017 - Current
- Operated and maintained advanced electronic systems on naval vessels.
- Conducted routine inspections and troubleshooting of equipment and machinery.
- Implemented safety protocols during technical operations and repairs.
- Trained junior technicians on equipment handling and maintenance practices.
- Coordinated logistical support for parts procurement and inventory management.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Installed new components or replaced defective parts to restore functionality.
- Provided 1,450 hours of instructional time to the Navy's solder technicians ensuring the highest standard fleet wide.
Retail Sales Outfitter
Bass Pro Shops
Spanish Fort, AL
08.2016 - 04.2017
- Maintained product displays to enhance customer experience.
- Processed sales transactions accurately and efficiently.
- Educated customers on product features and benefits.
Customer Service Representative
Dillard's
Mobile, AL
01.2016 - 01.2017
- Assisted customers with product inquiries and order placements.
- Managed returns and exchanges efficiently for customer satisfaction.
- Collaborated with team members to enhance customer service experiences.
- Resolved customer complaints promptly and professionally.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Bachelor of Science - Cyber Security
Pennsylvania State University
University Park, PASkills
- Equipment maintenance
- Technical training
- Systems installation
- Problem resolution
- Customer service
- Complex Repairs
- Troubleshooting
- Environmental compliance
- Six sigma methodologies
- Diagnostic testing
Certification
730A MINIATURE/MICROMINIATURE MODULE TEST AND REPAIR (2M MTR) TECHNICIAN
I26A CONSOLIDATED AUTOMATED SUPPORT SYSTEM (CASS) FAMILY OF TESTERS (FOT) ADVANCED MAINTENANCE/CALIBRATION
I34A CONSOLIDATED AUTOMATED SUPPORT SYSTEM (CASS) FAMILY OF TESTERS (FOT) (EO) IMA TECHNICIAN
I46A CONSOLIDATED AUTOMATED SUPPORT SYSTEM (CASS) FAMILY OF TESTERS (FOT) COMMON CONFIGURATIONS OPERATOR
773B 2M INSTRUCTOR
783A MICROMINIATURE ELECTRONIC REPAIR TECHNICIAN
784A MINIATURE ELECTRONIC REPAIR TECHNICIAN
805A INSTRUCTOR
Timeline
Technician/Supervisor/Instructor
U.S. Navy Active Duty
06.2017 - Current
Retail Sales Outfitter
Bass Pro Shops
08.2016 - 04.2017
Customer Service Representative
Dillard's
01.2016 - 01.2017
Bachelor of Science - Cyber Security
Pennsylvania State University