Benjamin Lukose
Sunnyvale,TX
Summary
Dynamic valet with a proven track record at Parking Management Company, excelling in customer service and vehicle retrieval. Recognized for training staff to enhance service quality and implementing feedback mechanisms that improved guest experiences. Known for a professional appearance and strong communication skills, ensuring a friendly and secure environment for all guests.
Developed strong interpersonal and organizational skills in high-paced hospitality setting. Skilled in managing multiple tasks efficiently while ensuring customer satisfaction and safety. Seeking to leverage these transferrable skills in new, dynamic role.
Overview
3
3
years of professional experience
Work History
Valet
Parking Managment Company
07.2023 - Current
- Provided exceptional customer service by greeting and assisting guests with vehicle retrieval.
- Trained new valet staff on procedures, enhancing team performance and service quality.
- Monitored parking lot security, ensuring guest vehicles remained safe and secure.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Implemented feedback mechanisms to improve service delivery based on guest experiences.
Education
Bachelor of Arts - General Studies
Texas Tech University
Lubbock, TX05-2026
Skills
- Customer service
- Vehicle retrieval
- Staff training
- Customer communication
- Communication skills
- Efficient work ethic
- Strong communication skills
- Professional appearance
- Guest assistance
- Customer service excellence
- Friendly and outgoing
- Cash handling experience
- Guest service
Timeline
Valet
Parking Managment Company
07.2023 - Current
Bachelor of Arts - General Studies
Texas Tech University