Benjamin Major

Savannah,GA

Summary

Detail-oriented Quality Assurance Specialist with experience performing manual and automated testing for desktop and web applications. Skilled in functional, regression, exploratory, accessibility, UI, and end-to-end testing using Python, Playwright, and pytest. Experienced in defect investigation, test case execution, accessibility testing, automation debugging, and collaborating with cross-functional teams to deliver reliable, high-quality software.

Overview

Certification

years of professional experience

Work History

Junior QA Analyst

Pneuma Solutions

06.2025 - 06.2026

Performed functional, regression, exploratory, accessibility, UI, and end-to-end testing across desktop and web applications throughout the software development lifecycle.
Designed and executed test cases to validate functionality, identify defects, and verify expected behavior.
Authored detailed bug reports with reproducible steps, expected results, actual results, and supporting observations.
Verified software fixes through targeted regression testing to reduce regression risk before release.
Validated remote desktop workflows, multi-monitor functionality, document conversion workflows, and user interface behavior.
Evaluated application accessibility using NVDA and ZoomText, including keyboard navigation and focus management.
Collaborated with developers to reproduce defects, investigate failures, and validate software fixes.
Developed and maintained automated regression tests using Python, Playwright, and pytest.
Improved automation reliability by debugging synchronization issues, locator strategies, and reusable test utilities.
Managed automation code using Git and GitHub within an Agile development workflow.
Remote

Technical Support Specialist

Savannah Center for Blind and Low Vision

Savannah, GA

06.2024 - 11.2024

Delivered technical support for desktop hardware, software, operating systems, and accessibility applications.
Diagnosed and resolved hardware, operating system, application, and peripheral issues.
Installed, configured, and maintained computer systems, software, and assistive technology solutions.
Provided technical guidance and troubleshooting for accessibility software users.

Education

Bachelor of Science - Management Information Systems

Florida Atlantic University

Skills

Testing: Functional, Regression, Smoke, Exploratory, End-to-End, UI, Accessibility, Test Case Design, Test Case Execution, Defect Verification, Bug Reproduction, Requirements Validation

Automation: Python, Playwright, pytest, Automated Regression Testing, Test Automation Maintenance, Synchronization Debugging, Locator Strategies

Accessibility: NVDA, ZoomText, Keyboard Navigation Testing, Screen Reader Validation

Tools: Git, GitHub, PyCharm, Linux Command Line, Virtual Machines, Microsoft Office