BENJAMIN MARTINEZ
The Colony,TX
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
13
13
years of professional experience
Work History
Account Manager
StaffDNA
Plano, Texas
02.2021 - Current
- Managed client accounts to ensure satisfaction and retention.
- Achieved company growth and brand development through market expansion and sales.
- Facilitated communication between clients and internal departments effectively.
- Resolved client issues promptly to maintain strong relationships.
- Managed client relationships to foster long-term partnerships and trust.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Shipping and Receiving Manager
Nike
Grapevine, USA
07.2018 - 02.2021
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Monitored and reported on transportation for shipment's and properly filed shipping documents.
- Lead team of 1 manager, 4 full time employees and 20 part time employees.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Worked with sales managers to drive and monitor sales prospecting.
- Organized and prioritized work to complete assignments in a timely, efficient manner.
Store Manager
Champs Sports
Hurst, USA
10.2015 - 03.2018
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
- Completed point of sale opening and closing procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed over 25 employees at once with an increase in sales year to year.
Full Time Athlete
Nike
Grapevine, USA
04.2013 - 09.2015
- Improved operations through consistent hard work and dedication.
- Worked flexible hours; night, weekend, and holiday shifts.
- Developed team communications and information for meetings.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
Education
High School Diploma -
Newman Smith High School
Carrollton, TX06.2013
Skills
- Organizational Requirements Monitoring
- Decision Making
- Client relationship management
- Sales strategy development
- Problem Solving
- Time Management
- Coaching and mentoring
- Motivational Leadership
- Team Building
- Fast Learner
- Communication
- Ability to work under pressure
- Ability to work in fast paced environments
Community Service
Nike Community Ambassador, The Nike Community Ambassador program inspires and enables Nike employees to make positive impact in their communities. For the past 3 years I've had the opportunity to hold camps/events for local schools/recreation centers around the Dallas metroplex in hopes in get children more active in their life. My team (pre covid) averaged 60+ hours of volunteer work a month.
Timeline
Account Manager
StaffDNA
02.2021 - Current
Shipping and Receiving Manager
Nike
07.2018 - 02.2021
Store Manager
Champs Sports
10.2015 - 03.2018
Full Time Athlete
Nike
04.2013 - 09.2015
High School Diploma -
Newman Smith High School