Benjamin Mattoon
Buckeye,AZ
Summary
Dynamic grill cook with a strong work ethic and proven ability to enhance kitchen operations at Cracker Barrel Old Country Store. Expert in food safety and sanitation, I effectively trained new team members while implementing time management strategies that reduced wait times by 20%. A dedicated team player committed to delivering high-quality meals. Delivers customer service with a smile, and trained in bothe CPR and First aid.
Overview
4
4
years of professional experience
Work History
Grill Cook
Cracker Barrell Old Country Store
606 S Watson Rd, Buckeye, AZ 85326
07.2024 - Current
- Operated grill equipment to prepare high-quality menu items in a fast-paced environment.
- Ensured food safety and sanitation standards were consistently met throughout cooking processes.
- Collaborated with kitchen staff to streamline meal preparation and improve service efficiency.
- Cooked and maintained Kitchen Cleanliness by myself regularly while busy.
- Trained new team members on grilling techniques and restaurant operational procedures.
- Implemented time management strategies to reduce wait times during peak hours.
- Maintained cleanliness of workstations and kitchen areas, promoting a safe cooking environment.
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
- Stored and handled goods correctly to maintain freshness and condition.
- Demonstrated initiative by taking on additional responsibilities during busy periods or when shortstaffed.
- Adjusted gas and electric grills to specified temperatures for quality food output.
Temporary Lifeguard
City of Glendale
5003 W Marlette Ave, Glendale, AZ 85301
05.2023 - 07.2023
- Monitored pool area to ensure safety for all patrons.
- Responded promptly to emergencies, administering first aid as needed.
- Conducted routine safety drills and ensured compliance with regulations.
- Assisted in maintaining cleanliness and order of facilities and equipment.
- Educated patrons on pool rules and safe swimming practices.
- Collaborated with team members to enhance overall pool operations.
- Observed swimmer behavior to identify potential risks or hazards.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Prevented accidents through regular equipment inspections and maintenance.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Courtesy Clerk
Safeway
4811 N 83rd Ave, Phoenix, AZ 85033
09.2022 - 05.2023
- Assisted customers with inquiries and provided product information to enhance shopping experience.
- Stocked shelves and organized merchandise to maintain store appearance and inventory levels.
- Collaborated with team members to ensure cleanliness and organization of store environment.
- Monitored expiration dates on products, ensuring freshness and quality for customer satisfaction.
- Helped train new employees on store procedures and customer service standards for operational consistency.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than 200 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
- Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Education
High School Diploma -
Youngker Highschool
Buckeye, AZSkills
Quick-learning
Strong work ethic
Willing to learn
Multitasking and organization
Teamwork and collaboration
Adaptable
Efficient
Food preparation
Team player
Flexible schedule
Safe food handling
Cleaning and organization
Kitchen sanitation
Inventory replenishment
Food safety and sanitation
Temperature control
Equipment maintenance
Health code compliance
Order accuracy
Cooking techniques
Concise time-management
Food presentation
Kitchen operations
New hire training
Shift scheduling
Cross-contamination prevention
Batch cooking
Food rotation
Knife skills
Timeline
Grill Cook
Cracker Barrell Old Country Store
07.2024 - Current
Temporary Lifeguard
City of Glendale
05.2023 - 07.2023
Courtesy Clerk
Safeway
09.2022 - 05.2023
High School Diploma -
Youngker Highschool