BENJAMIN MOORE
Edmond,OK
Summary
During high-school I loved to stay busy with school, working as much as possible while also allowing a sufficient amount of time for personal interests including Soccer and Music. After graduating I continued my education at a small bible college in Kansas City MO, where I was also able to achieve a dream I had of playing college soccer. After spending two years in Kansas City I moved back home to Owasso, where I received my associates in Marketing from Tulsa Community College. After which I moved to Norman, Oklahoma where I would go on to graduate and receive a Bachelors degree in Advertising from The Gaylord College of Journalism and Mass Communications at The University of Oklahoma. During my time in college I continued to work at a variety of jobs, typically 25-30 hours a week. I find a lot of joy and fulfillment from working hard while also working intelligently. Throughout my professional career, I have always enjoyed a fast paced working environment where free personal expression, individualism, creativity and personal development are all encouraged.
Overview
8
8
years of professional experience
Work History
Payroll and Benefits Specialist
The Academy Of Classical Christian Studies
02.2024 - Current
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
- Updated HRIS systems as needed to reflect benefit-related changes accurately, maintaining up-to-date records for all team members.
- Maintained compliance with federal regulations regarding FMLA, ADA, ACA and other relevant laws governing employee benefits.
- Conducted annual open enrollment sessions to ensure employees were well-informed about their options and plan changes.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Maintained strict confidentiality of all payroll information and records.
- Prepared year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
- Collaborated with HR team to develop and implement effective payroll policies, contributing to improved overall operations within the organization.
Paycom Specialist
Paycom
06.2022 - 02.2024
- Demonstrated leadership skills in managing projects from concept to completion.
- Passionate about learning and committed to continual improvement.
- Followed all company policies and procedures to deliver quality work.
- Provided professional services and support in a dynamic work environment.
- Resolved problems, improved operations and provided exceptional service.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Server/Bartender
Texas Roadhouse
05.2017 - 06.2022
- Worked to ensure a positive and hassle-free customer experience
- Identified and maximized sales opportunities, and increased customer retention rates
- Handled food with sanitation and safety in mind
- Settled any customer disputes in a professional and pleasant manner.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Retail Merchandiser
Pepperidge Farms
03.2020 - 09.2021
- Handled each product and package with care and precision
- Delivered each order on time and in great condition
- Abided by all rules and guidelines of each warehouse and grocery store where
- Brought forth a self-motivated attitude conducive to independent work
- Worked at a pace consistent with job production standards.
INTERNSHIPSAccount Management Intern
Benali
06.2021 - 08.2021
- Monitored sales and feedback from customers
- Answered customer queries and concerns to the best of my ability
- Continually researched new business opportunities in the market
- Worked well with colleagues to ensure optimal productivity
- Managed services solutions with emphasis on customer satisfaction
- Scheduled events and created and maintained office calendar.
Education
Bachelors - Advertising
University of Oklahoma
12.2020
Minor - History
The GaylordCollege of Journalism And Mass Communications
12.2020
Associates - Marketing
Tulsa Community College
12.2016
High School Diploma -
Moore Christian Academy
05.2013
Skills
- Decision making
- Problem solving
- Critical thinking
- Creativity
- Creative thinking
- Adaptability
- Communication
- Customer service
- Teamwork
- Creative writing
- Professional writing
- Microsoft Office
- Emotional intelligence
- Organizational skills
Languages
Spanish
Limited Working
Interests
- Hiking
- Playing Sports
- Camping
- Kayaking
- Running
- Creative Writing
- Music
- Drawing and Painting
- Graphic Design
- Passionate about balancing physical health with mental and emotional wellness
- Gym Workouts
Timeline
Payroll and Benefits Specialist
The Academy Of Classical Christian Studies
02.2024 - Current
Paycom Specialist
Paycom
06.2022 - 02.2024
INTERNSHIPSAccount Management Intern
Benali
06.2021 - 08.2021
Retail Merchandiser
Pepperidge Farms
03.2020 - 09.2021
Server/Bartender
Texas Roadhouse
05.2017 - 06.2022
Associates - Marketing
Tulsa Community College
High School Diploma -
Moore Christian Academy
Bachelors - Advertising
University of Oklahoma
Minor - History
The GaylordCollege of Journalism And Mass Communications
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