Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
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Benjamin Morales-dalto

Sunrise,United States

Summary

I'm currently studying in college working for my Criminal justice degree so I can hopefully join law enforcement one day. I'm very hardworking and I always try to excel in everything I'm Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Manager

O'Neill
Sunrise, FL
03.2022 - 01.2024
  • As sales manger my duties involved focusing and managing the sales floor making sure sales associates are being productively and are working efficiently
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Performed analysis of current processes within the sales department to identify areas needing improvement.
  • Reduced process gaps by, supervising and coaching employees on sales strategies and protocols, optimizing performance, growth and profitability.
  • manged and accounted for cash in registers
  • My position also included me to take counts of product regularly listing and accounting for anything missing
  • Any issues involving customers it was job to step in and either deescalate or offer solutions to any problems

Sales Associate

Sunglass Hut
Sunrise, FL
06.2022 - 09.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Demonstrated product features and benefits for customers' needs.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.

Education

High School Diploma -

Piper High School
8000 NW 44th St, Sunrise, FL 33351
06-2023

Skills

  • Sales Team Training
  • Sales Management
  • Team Leadership
  • Staff Management
  • Project Management
  • Cross-Functional Teamwork
  • Performance Evaluations
  • Staff Development

Accomplishments

  • received employee of the quarter twice when I was an sales assocciate

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • received my certification in security training and I currently have my D license

References

References available upon request.

Timeline

Sales Associate

Sunglass Hut
06.2022 - 09.2022

Sales Manager

O'Neill
03.2022 - 01.2024

High School Diploma -

Piper High School

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Benjamin Morales-dalto