Benjamin Munson
Layton
Summary
Dedicated professional with a strong background in biomedical equipment maintenance and customer service. Known for exceptional teamwork and critical thinking skills, effectively collaborating with professionals to prioritize service needs and improve equipment functionality.
Overview
5
5
years of professional experience
Work History
Biomedical Equipment Technician
Munson Advanced Diagnostics
Layton, UT
06.2025 - Current
- Conducted routine maintenance and repairs on biomedical equipment to ensure optimal functionality.
- Assisted in troubleshooting complex equipment issues, enhancing diagnostic accuracy.
- Collaborated with healthcare professionals to prioritize equipment servicing based on clinical needs.
- Documented service activities and maintenance records, promoting compliance with regulatory standards.
- Enhanced equipment performance by conducting thorough preventive maintenance on biomedical devices.
Sales Associate
ES Solar
Layton, UT
06.2024 - 09.2025
- Assisted customers in selecting solar products, enhancing satisfaction and driving sales.
- Maintained knowledge of industry trends and competitor offerings to inform customer interactions.
- Participated in training sessions to develop expertise in solar energy solutions and sales techniques.
- Built relationships with customers to encourage repeat business.
Busser
Red Robin
Layton, UT
07.2023 - 06.2024
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Assisted servers with timely table setup and service support during peak hours.
- Trained new bussers on restaurant procedures and best practices for efficiency.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Assistant Manager
Little Caesars
Rifle, CO
03.2021 - 04.2023
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored new staff on operational procedures and customer service best practices.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Handled customer inquiries and resolved issues, enhancing overall customer satisfaction.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma -
Layton High School
Layton, UTSkills
- Equipment troubleshooting
- Preventive equipment maintenance
- Installations and repairs
- Diagnostic testing
- Inventory counts
- Providing customer service
- Teamwork and collaboration
- Management skills
- Time management
- Critical thinking
Timeline
Biomedical Equipment Technician
Munson Advanced Diagnostics
06.2025 - Current
Sales Associate
ES Solar
06.2024 - 09.2025
Busser
Red Robin
07.2023 - 06.2024
Assistant Manager
Little Caesars
03.2021 - 04.2023
High School Diploma -
Layton High School