Benjamin Muratovic
middle village
Summary
Experienced with developing individualized fitness programs for diverse clients. Utilizes motivational techniques and injury prevention strategies to enhance client performance and safety. Knowledge of effective communication and client engagement to drive long-term fitness success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Personal Trainer
St. John's University
01.2025 - Current
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Enhanced client fitness levels by creating personalized workout routines tailored to individual goals and abilities.
- Encouraged long-term commitment from clients by celebrating achievements, setting new targets, and fostering a supportive atmosphere during training sessions.
- Reduced injury risk for clients with proper form instruction and exercise modifications based on individual needs.
- Designed specific workout systems for individual clients based on performance ability.
- Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
- Enhanced client motivation through consistent encouragement and support during each session.
Concierge/Doorman
Century Management
03.2022 - Current
- Enhanced guest experiences by providing personalized recommendations and assisting with reservations.
- Streamlined communication between departments, ensuring efficient service delivery to guests.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
- Supported event planning efforts, contributing to the successful execution of memorable occasions.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Provided exceptional customer service to a diverse clientele, fostering an atmosphere of inclusivity and respect.
Server
Roma View Catering
05.2021 - 06.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Biology
St. John's University
05.2026
Skills
- Administrative Support
- Quality Assurance
- Customer Service
- Reservation Coordination
- Telephone Etiquette
- Effective Problem Solving
- Training and Mentoring
- Proactive attitude
- Guest services
- Hospitality
Certification
- Resident care workshop, Century Management services - November 2022
Languages
Albanian
Native or Bilingual
Spanish
Limited Working
Italian
Elementary
Timeline
Certified Personal Trainer
St. John's University
01.2025 - Current
Concierge/Doorman
Century Management
03.2022 - Current
Server
Roma View Catering
05.2021 - 06.2022
No Degree - Biology
St. John's University
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