Benjamin Ndayishimiye
Providence,RI
Summary
Knowledgeable Senior Case Manager with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments. Experiences with working with Local and state Agencies.
Overview
8
8
years of professional experience
Work History
Case Manager
Elwyn
04.2025 - Current
- Experienced working with children, families, and the immigrant community by connecting them with local social and government services
- Strong interpersonal and rapport-building skills
- Experience with motivational interviewing (documented supervisor observation)
- Ability to independently identify problems and develop solutions
- Effective communication skills with diverse populations
- Strong organizational skills with the ability to meet deadlines and produce high-quality work
- Flexibility and ability to handle pressure
- Assisted residents with daily living activities, fostering independence and enhancing quality of life.
- Transported approximately 15 clients to Psychiatrists, Government Offices, entertainment events as scheduled by me as plan of treatment.
President
The Benjamin Legal Services and Referral
10.2025 - Current
- Hired and managing approximately 3 future employees to gain proper legal documentations for my small legal services team.
- Increases awareness and train clients about country laws
- Conducted 2 extensive legal research to support case preparation and strategy development for those cases.
- Assisted two clients with case from Drafts, reviews, and appeals and interpreted contacts for the clients from East African Countries.
- Reviews contracts to clients ensure favorable terms for clients.
Case Manager and After School Program Coordinator
Dorcas International Institute
11.2021 - 06.2024
- Facilitated personalized case, management
- Developed and implemented workshops on life skills and academic development, resulting in a 95% increase in school engagement
among participants. - Collaborated with local agencies and community organizations to create resources for families, enhancing access to essential
services and support networks. - Built a client agreement on the case plan, action steps, and timeframe of services Coordinated and made appropriate referrals internally and externally to Dorcas International for needed resources and services
- Provided problem-solving assistance; act as mediator/liaison, both internally and externally Maintained a systematic records of client interactions, services and referrals, and outcomes in agency and external databases as required by funders and Government Remained well versed and up to date in the area of case management.
- Monitored progress of clients through regular assessments and evaluations.
Thoroughly assessed, prioritized, and documented a client needs and goals. - Monitored resident behavior, documenting changes and communicating effectively with the care team.
Financial Aid Officer
Community College of Rhode Island
05.2020 - 05.2022
- Advised students on financial aid options, including grants, loans, and scholarships.
- Reviewed initial financial aid applications for accuracy and compliance with reporting standards.
- Assisted students in navigating complex loan repayment options, resulting in lower default rates for the institution.
- Increased awareness of scholarship opportunities by organizing informational workshops and distributing promotional materials.
- Managed a caseload of over 500 students, ensuring individualized attention and prompt resolution of issues.
- Assisted in development of student financial aid plans and packages.
Digital Producer for USAID Project
University of Rhode Island
10.2017 - 02.2020
- Managed t Identified and resolved issues that occurred during the progress of digital projects.
- My duty was to edit reports between Ghana Government and Coastal Resources Center and University of Rhode Island for US government audits
- I supervised students from Ghana that were given scholarships by US government to study a broad gain more knowledge about US Marine affairs and avoidance of child trafficking in Ghana
- Developed and maintained a digital marketing roadmap to ensure consistency and effectiveness.
- Developed and managed digital campaigns to increase brand visibility and recognition.
- Approximately, I supervised 20 international students activities and was in charge and reported any change of well-being while they were staying in United states. These Ghanaians were here to learn more about USAID projects in Ghana. I exceeded for my position by using 508 software in for those in Ghana can understand the mission behind the project and work my Supervisors were working.
Education
Bachelor of Science - Communications
University of Rhode Island
Kingston, Rhode Island, RI06.2020
Bachelor of Arts - Communications
University of Rhode Island
Kingston, Rhode Island, RI06.2020
Skills
- Case Manager
- Client Intervention
- Client Advocacy
- Program Evaluation
- Care Coordination
- Community Engagement
- Conflict Resolution
- Effective Communication
- Organizational leadership
- Program oversight
LANGUAGES
English
Native or Bilingual
Kinyarwanda
Native or Bilingual
Swahili
Elementary
AWARDS
RI Young Leader Awards- 2015, I was awarded RI Young Leader Award for my academic excellence in math, community service, and leadership within school and out of school. This was highlighted by leadership potential and commitment to Rhode Island's economic future which I am still committed to Thus far.
Timeline
President
The Benjamin Legal Services and Referral
10.2025 - Current
Case Manager
Elwyn
04.2025 - Current
Case Manager and After School Program Coordinator
Dorcas International Institute
11.2021 - 06.2024
Financial Aid Officer
Community College of Rhode Island
05.2020 - 05.2022
Digital Producer for USAID Project
University of Rhode Island
10.2017 - 02.2020
Bachelor of Science - Communications
University of Rhode Island
Bachelor of Arts - Communications
University of Rhode Island