Summary
Overview
Work History
Education
Skills
References
Timeline
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Benjamin Nixon

Tuscaloosa,AL

Summary

Dynamic professional with a proven track record of exceeding sales targets at T-Mobile and ensuring the safe transport of high-value equipment in the Army Reserves. Skilled in MS Office and team management, demonstrating exceptional organizational skills and a friendly, positive attitude. Recognized for outstanding customer service and leadership abilities, consistently achieving and surpassing goals.

Overview

7
7
years of professional experience

Work History

Sales Associate

T-Mobile
Tuscaloosa, AL
07.2023 - Current
  • Drove exceptional sales growth by consistently exceeding monthly targets and delivering outstanding customer service, leading to recognition as a top performer.
  • Led by example in sales performance, demonstrating product knowledge, and customer engagement techniques that resulted in increased sales and customer satisfaction.
  • Achieved and surpassed sales goals, playing a key role in driving store performance, and securing leadership recognition for outstanding results.
  • Mentored and motivated team members, sharing best practices and strategies that contributed to leading sales results, and fostering a high-performing team environment.

Heavy Machine Operator

Sergeant at Army Reserves
Opelika, AL
12.2017 - Current
  • Licensed to operate a variety of heavy machinery, including the Oshkosh Defense Heavy Equipment Transporter (HET), M915, and Palletized Load System (PLS).
  • Certified operator of multiple heavy equipment types, specializing in the Oshkosh Defense HET, M915, and PLS, ensuring safe and efficient transportation and logistics operations.
  • Skilled in the operation of military and commercial heavy machinery, with proficiency in the Oshkosh Defense HET, M915, and PLS for complex transport tasks.
  • Ensured the timely and safe delivery of millions of dollars in equipment and personnel, following leadership directives to transport them to predetermined locations.
  • Coordinated and executed the transportation of high-value equipment and personnel, ensuring on-time arrival and adherence to mission requirements.
  • Managed complex logistics operations to guarantee the arrival of critical equipment and personnel at designated locations within established timeframes, as directed by leadership. Monitored all communications and effectively disseminated critical intelligence to the appropriate parties, ensuring that valuable and actionable information was promptly shared.
  • Managed communication channels and distributed key intelligence, ensuring timely and accurate information flow to support decision-making and operational success.
  • Ensured soldiers' punctuality and proper attire, coordinating their arrival at designated locations in the correct uniform as per mission requirements.
  • Managed soldier readiness by overseeing timely arrivals and ensuring adherence to uniform standards for all scheduled events and operations.

Online Personal Shopper

Walmart
Tuscaloosa, AL
07.2019 - 06.2023
  • Processed and fulfilled online orders efficiently, ensuring accurate selection, packaging, and timely delivery to customers, while maintaining high standards of quality and customer satisfaction.
  • Managed inventory and maintained organization in the fulfillment area, ensuring products were properly stocked, and easily accessible for quick order processing.
  • Provided excellent customer service by addressing order discrepancies and ensuring that all customer orders were fulfilled accurately and on time, contributing to high customer satisfaction.

Education

High School Diploma -

Hillcrest High School
Tuscaloosa
05-2017

Some College (No Degree) - Biology

University of South Alabama
Mobile, AL

Some College (No Degree) - Business

University of West Alabama
Livingston, AL

Skills

  • MS office
  • Google drive
  • Microsoft Word
  • Team management
  • Written communication
  • Friendly, positive attitude
  • Organizational skills
  • Troubleshooting
  • Active listening
  • Decision-making
  • Data entry

References

Jorge Aldana
Phone: (253) 632-0231
Email: arman2zam@gmail.com

Staff Sergeant Kenneth Jones 

Phone: (678) 233-5195

Email: kennethlamarjones1@gmail.com

Timeline

Sales Associate

T-Mobile
07.2023 - Current

Online Personal Shopper

Walmart
07.2019 - 06.2023

Heavy Machine Operator

Sergeant at Army Reserves
12.2017 - Current

High School Diploma -

Hillcrest High School

Some College (No Degree) - Biology

University of South Alabama

Some College (No Degree) - Business

University of West Alabama

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Benjamin Nixon