Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

BENJAMIN O'NEAL

Cedar Falls,IA

Summary

Results-driven and dynamic professional with a background in healthcare and management roles. With two years of experience as a CCHT, developed expertise in providing personalized patient care, maintaining accurate records, and fostered strong patient relationships. As a department manager, successfully worked in and led teams, organized inventories, and ensured customer satisfaction.

Overview

11
11
years of professional experience

Work History

Patient Care Technician - CCHT

DaVita
11.2021 - Current
  • As Safety Leader, managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
  • Became Expert Cannulator, to better clean and connect newer fistulas, grafts and catheters to prevent infection.
  • Successfully obtained my Clinical Hemodialysis Technician (CCHT) certification, ensuring that I possess essential skills and knowledge to excel in my role.
  • Prioritized establishing meaningful connections with my patients, fostering a supportive and compassionate environment for their treatment.
  • Operated and maintained medical equipment used to diagnose and treat patients.
  • Maintained accurate patient charts and medical records by diligently recording patients' pre-dialysis and post-dialysis vitals in a timely manner.
  • Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
  • Started and ended reverse osmosis water systems and completed water quality monitoring tests, set-up equipment for dialysis and primed dialyzer in preparation for use, and ensured a safe and clean environment for patients.
  • Instructed patients in at-home care and continued treatments.

Courtesy, Dairy Manager, Produce Manager

Fareway Food Stores
04.2013 - 11.2021
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales
  • Prioritized job duties, delegating tasks to team of eight department employees
  • Addressed customer questions and explained key information about newly stocked dairy and produce offerings
  • Trained and coached new team members both part time and full time
  • Priced produce to achieve margin and sales goals while maintaining a competitive pricing profile
  • Maximized profit by coordinating efficient team workflows, minimizing waste, and controlling shrinkage
  • Confirmed pricing accuracy and checked all department signage, maintaining correct sale prices
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.

Education

Associate of Arts, Liberal Arts and General Studies -

DES MOINES AREA COMMUNITY COLLEGE
Boone
05.2017

Skills

  • Communications (Verbal and Written)
  • Microsoft Office (Word, PowerPoint, Excel)
  • Patient Relations and Relationship Development
  • Patient Services and Education
  • Recordkeeping and documentation
  • Organization

References

  • JEN LANE, Davita CCHT/Coworker, (319) 415 8405
  • RANAE BROWN, Fareway Checker/Coworker, (309) 236 4182
  • CHRISTIAN FOSSELMAN, Roommate/Friend, (515) 298 3608

Timeline

Patient Care Technician - CCHT

DaVita
11.2021 - Current

Courtesy, Dairy Manager, Produce Manager

Fareway Food Stores
04.2013 - 11.2021

Associate of Arts, Liberal Arts and General Studies -

DES MOINES AREA COMMUNITY COLLEGE

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